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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 38,542 reviews
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m very pleased with this itemnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word and Exel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and exel is what I use the most. Once you purchase it you can also use it on your iPhone and laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Veronika,

      We're glad you're using 365 across your devices and are enjoying both Word and Excel!

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Good deal for Tech Member with Norton Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I didn't have to buy this annually, but I guess Microsoft business practice forces us to do so. The other version would not include publisher or outlook together and I guess if you buy those seperately, it would costs hundreds of dollars more. Anyways, if you have a Total Tech membership you can get a discount and if you but this you can get Norton 360 platinum for $20 which prooves a good deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft365Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program! It enables me to do so much! I especially love working with Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one and only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great ease to use and browse through internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download. Came in my email as soon as I submitted payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-stars because there is no other other choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since MicroSoft has changed its manner of distributing its applications, this is the only way to get what used to come as a package that you would buy once and be done with it. So, there is no other choice. I still choose to use this application so I give it a 5-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding it enjoyable to express myself through writing. Putting thoughts into words can be a powerful tool for communication and self-reflection. It allows me to explore ideas and connect with others on a deeper level. Whether it's journaling, crafting stories, or simply jotting down notes, I appreciate the process of putting pen to paper (or fingers to keyboard!). I encourage you to give it a try too!writing selfexpression #communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep Jayden did a great job. He recommended everything that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the description - Not for business purposes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I got a new laptop. provides the essentials such as word, powerpoint, etc. However, it does not come with Project, which would have been nice to know when I purchased the product. 100% my fault, though. Make sure to read the package info prior to buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription pack age was very easy to load on to my laptop and I especially like that I have this product on my smart phone too. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best System of Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system, they gave me 1T in OneDrive free. It’s so easy to install, once receive the key number, you access in the website Microsoft and enter the Key number, automatically the system was download and install fast all applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and easy to use. I am glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and use for first time. Have owned for one month and so far all software works as advertised. Auto-renew seemed the way to go. Download came as an e mail. Lots of pages to go through but it went fast. Different from my last office but seems to have everything as before - some looks a little different or you get to it differently but the end result is still good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are liking Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and easy to navigate even for those less tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST IN TIME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity if you are going to purchase a laptop! The Microsoft 365 gives you access to a great many office and personal use items that make it worthwhile to purchase. The best move is a BestBuy move. Make the purchase and let them install it when you make your purchase. Cut the red tape and be ready to use the laptop when it arrives. Easy is better than the hard way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are excited to have Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new pad. Great software, everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is so easy to install and has everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bargain! You don't have to wait on previous subscription to expire. Office 365 will adjust the dates when you enter the info.

    I would recommend this to a friend