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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 38,543 reviews
  • Rated 5 out of 5 stars

    Software essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal and must have loaded with all office essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this package. Its a must have for home or office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and PowerPoint are extremly easy to use. Installed to new computer easily. No problems with installation

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pam,

      We're so glad you are finding Word and PowerPoint to be so easy to use and that you had no problems with your installation. Thanks for sharing your review.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Kinda gotta have it today

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it sorta is required if you going to use your computer or laptop. The all suite option is good package for student and small business. Was at decent price. Subscription and that is a Microsoft issue not Best Buy so don't like that but need to keep up with the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal - Download/Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All working as it should and the step instructions were pretty straight forward to be able to download/install on my son's new PC unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ...I use this product every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for updated software. Simply and fast to install and start working right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work, school and just about any project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy download with Great results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so skeptical about the purchase and downloading and unfortunately I am not very tech savvy as I hope to be. But I downloaded and so easy to load and put into use. Actually, super easy which came to a great relief to me. 5 stars review is accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review: Microsoft 365 Personal (15-Month Subscript

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a game-changer! This 15-month subscription offers seamless integration across Windows, Mac OS, Apple iOS, and Android devices. The auto-renew feature ensures uninterrupted access to essential apps like Word, Excel, and PowerPoint. The cloud storage with OneDrive is incredibly convenient, allowing me to access my files from anywhere. The subscription also includes regular updates, keeping my software up-to-date with the latest features. Overall, it's a fantastic value for anyone looking to stay productive and organized. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365 personal subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't activated it yet. Will activate it hen my current subscription ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had just renewed my membership and I was offered the opportunity to extend it for an additional year to 2027 which we loved as it was much cheaper for the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my MS products and it was easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and easy to be installed. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Have had no issues accessing and using Microsoft 365.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Personal Approach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it! Just take yourself into a place where you can make a book, do an Excel document for finances or make a Powerpoint on what Prestige Worldwide will do for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very important to have for any laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to install. Great to use. It was a great purchase for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the goodies! Always reliable and work well

    I would recommend this to a friend