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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 38,001 reviews
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good copy of Excel and just decided to go ahead and buy it while buying a computer. They were offering $10 off. I thought it was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is essential. My Best Buy account was showing I had already purchased Office 365 for another year until 2022. I had called Geek Squad and was working with them for about 8 hours over 2 days trying to see why I kept receiving the notification that my subscription had expired. There was a Best Buy system glitch that showed the subscription was ok; it was not. I purchased the Office 365 outright and it seems to be working now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good software, extremely easy to install and works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Microsoft Office is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Microsoft office is the best product for the right price. It is convenient to purchase, easy to install and simple to use. Plus, Best buy assures you of quality as well as technical support when you need it. I will always recommend Best buy Microsoft office to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What is telephone number customer service/ Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have 1 issue with my Microsoft I'M Trying to resolve my email misspelled Instead of ending with @yahoo.COM It's ending with yahoo.OM With I cannot get a code to verify my identity And I don't know who can help me with this issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one for purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase process was very very easy and convenient, the technical support was great and the price was very affordable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you are happy with Microsoft 365 Personal. Thank you for sharing your experience with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Delivered on time in excellent condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trade Compliance Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a good product and used by a large number of companies and organizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same reliable office suit we all k ow and adore. Makes life so much easier. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of got to have this for your work if you use Microsoft, don't love you can't buy it outright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product to help us conduct business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Customer Service?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better - the code I used on the first computer (it had to be replaced) when I entered it in the new computer it stated I already used that code. Supposedly I purchased a plan giving me access to 365 on 5x computers. There is no way to contact MS about a replaced computer. Their Customer Service contact is not useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like office 365 a lot. I use power point, word and one note. I'm glad I could get them all in one subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for paying bills and what little work I do outstanding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to get Microsoft office again. Using it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior citizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has such ease of use and so many uses that make my life easier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is required for my new computer/Windows 11 usage. So far, all seems to be OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new business owner, I appreciate how intuitive and simple this version of the MS applications are to use. It makes tasks easier to manage and that’s super helpful for me right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Program Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the cashier for suggesting Microsoft 365. The program runs faster compared to when I used it in college which makes a huge difference when I can do everyday tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works well and I'm happy it included Publisher, but tell me when did it start that you have to renew your subscription with Microsoft once a year.

    I would recommend this to a friend