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Customer reviews

Rating 4.5 out of 5 stars with 38002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 38,001 reviews
  • Rated 5 out of 5 stars

    Satisfied Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. Set up easy, and computer is performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and set up. Works great. We have Office Home on our other computers but decided to try this now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear it was an easy installation and you're enjoying Microsoft 365 Personal. Thanks for the review!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft hardline pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable go-to for writing and spreadsheets but overpriced and never discounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good offer with the membership provided by Besy buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have used several versions of Microsoft and seems to be inline with older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy at best buy from the best seller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the perfect fit for me and the things I needed to do on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an add-on with my Surface Pro. Install was super easy, haven’t purchased software in a long time, as I hadn’t bought any laptop type devices in years. Everything on install was easy, updates have also gone easy along the way. Perfect to make my Surface function essentially as my laptop replacement, don’t need anything more than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office essential it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay yearly when you can pay once and be done with it. For your everyday use in Office and at home, a must have for budget conscious and publisher in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop and software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got very helpful advice and direction from my Best Buy employee - Jacob (Sioux City Best Buy) in my purchases. I absolutely love my new laptop and software install by the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    o

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I've enjoyed my experience with Microsoft 365. Given, the current pandemic crisis, Office 365 - Teams has been an integral tool when providing IT support. There are so many unknowns when providing IT support to users from the devices, ISPs, and/or user's tech knowledge, Teams has made IT support that much easier. I like that nearly all apps can be accessed via a web version so that users can pick up where they left off without missing a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft office forever and have been very pleased. Have not used Microsoft 365 much yet, but am happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good easy setup ever since I got the Microsoft words it's been very easy for me to do my powerpoints for school and even typing my essay. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TO USE ON MY MAC BOOK AIR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO INSTALL. GOT THE LATEST 2016 VERSION. IT FASTER AND EASIER TO NAVIGATE THEN THE OTHER VERSIONS. SEEMS TO FREEZE SOMETIMES ON EXCEL. ON WORD SOMETIMES IT FREEZES AND I HAVE LOST DATA I HAVE IMPUTED. I'VE ALWAYS USED A HP/WINDOWS SYSTEM, SO I GUESS THIS IS A NEW EXPERIENCE USING OFFICE 365. I MISS SOME OF THE OLD BUTTONS WHEN YOU FIRST GET ON WORD. WHERE IS ASKS YOU IF YOU WANT TO START A NEW DOCUMENT. ON THE LEFT SIDE BAR IT GAVE YOU MORE OPTIONS. CHANGE IS GOOD, JUST HAVV TO ADAPT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed piece of software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much needed piece of software. I was going back and forth about buying the single license so i can avoid paying for an ongoing subscription but wanted to use the software on at least 2 devices, my macbook pro and an ipad pro. The software works well but im giving it 4 stars rather than 5 due to the obvious ongoing subscription price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. So far, this product functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use only word and excel but the other programs are nice to have too. Office has been around for a long time so if it wasn't any good microsoft would stop selling it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, helpful self explained, and very easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, it's a great value for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have in every PC computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It has all the features that I need to write & safe my documents in Words and in Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent product, easy to install and set up; love all the features.

    I would recommend this to a friend