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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers recognize the ease of use and overall performance of Office 365 Personal as significant advantages, along with its price, compatibility, and simple installation. Many appreciate the included features and software, especially Word and Excel, and find the updates beneficial. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 37,707 reviews
  • Rated 5 out of 5 stars

    Back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've decided to go back to school and knew I would need microsoft to help me out!! Boy can I say i was surprised which how much word and power point has improved since the last time i used them! Totally shocked and amazed!! Happy with everything offered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it often since purchase but the quality is great, and the copilot is so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allen P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and just as good as Microsoft 365 Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS OFFICE has every app I need for productivity. Auto renewal is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smoothly and is very easy to set up! The instructions were very precise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! So far so good, hope it continues. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advanced set up more challenging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you just buy a subscription now and get the cloud and updates, it's been so long since I've purchased a new device this is nice. I'm a Teams user, but having a bit of trouble getting it set up here the way I want, so that is lacking. Otherwise, works as expected so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and PowerPoint are extremly easy to use. Installed to new computer easily. No problems with installation

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pam,

      We're so glad you are finding Word and PowerPoint to be so easy to use and that you had no problems with your installation. Thanks for sharing your review.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    my program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the microsoft 365 program very much. I always have used microsoft programs on my computer or laptops. I like that if i have a problem with the program that i can call mtcrosoft for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SeemsHelpfulUserFriendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used this much but when I did I was overwhelmed with how much easier it made writing and being able to edit and make more concise my communication. I have not been writing but when I finally do and learn all the functions I already know it will make organizing thoughts better. I need to learn how to use it so I can quit avoiding typing and writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the upgrade and the customer service that got me there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra for spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra ink only to have it on hand, and I have been using the printer quite a bit and have barely used any ink that it came with! And it came with full bottles of ink and not just trial size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay fresh with upates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the MS11 with these programs! More features, enjoying slight learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this system at work and now I’m able to use it as I work from home. It’s very simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS word subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price for 1 yr subscription with new laptop purchase. It's a must have for any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and top notch applications. Made the transition to a new laptop seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful in my work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the old Word program for a few years now but really wanted to be able to use Excel and Power Point. I am so glad that I am now able to use all of the features of Microsoft Word to get my work done efficiently. Great product and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and on automatic renew it adds convenience to stay updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. Use is user friendly and easy to follow instructions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft