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Customer reviews

Rating 4.5 out of 5 stars with 38003 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 38,002 reviews
  • Rated 5 out of 5 stars

    Microsoft 360 subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my Apple products, great to have across multiple devices, and great to be able to pick up where I left on a document on one device and continue editing on another device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program is good, subscriptions are annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program, but I'm not happy with having to pay a subscription for what used to come on all computers anyway. If it didn't come preloaded on the computer, then you used to be able to buy the programs you wanted and have said program for the life of your computer. Now, I'm forced to get them all and pay for it all the time. The program itself is great. It's having to do a subscription service that annoys me to no end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with my laptop easy to set up and ready to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product and how easy it is to install. I am not a huge fan of the products provided on Mac so it is important to me to have the best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Believe it was Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office for Mac is a must-have for a new computer, and the fact that this came free with the laptop purchase was excellent. Programs work well, even on a Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use. 365 recognized my old documents that I've used for 10+ years. Would prefer a one time purchase rather than annual subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a shaky alternative prior to this purchase, not only am I pleased, I now have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use and a nice combo of products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic product with all the programs I need. Very happy with my purchase of this program for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenevo laptop addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted these for new laptop since my old notebook had them and i was familiar using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and rapid. I like this product… is good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, typical price for OFFICE 365. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gokd love using works and word. Plus the protection plan is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was my "best buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pick up made it so incredibly easy to make this purchase and the laptop itself is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install on my Mac. Was a good price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's day and age, having the Microsoft 365 Personal yearly subscription is a must! I use all of their programs on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone like after graduation. So far, I have been using Microsoft 365 at work and have zero complaints. I am able to use all the software apps and get my work done quicker. This is the best decision and the service at Best Buy has always been above expectations. Best Buy offers to assist you with installation and show you step by step instructions on how to install. It’s very simple, quick and easy. I don’t have to go else where for the products. I have been disappointed at Best Buy. All the representatives/sales associates go above and beyond for their customers. Excellent and friend customer service as always. Our family home appliances, laptops, phones and home tv products are all from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stated, you need it. Office 365 Personal is a subscription built to help you get things done from nearly anywhere on your favorite devices. Great for 1 PC or Mac, 1 tablet, and 1 phone, Office 365 helps you achieve more from virtually anywhere, on all your devices. Plus, every new upgrade is included so you’ll always have the most up-to-date applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft software is a requirement for any computer. Do not really have a choice of not getting. Do not feel it should be a subscription. It should be standard software not an option or a one time fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product runs smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're familiar with MS Office, Office 365 feels more streamlined and with free upgrades, do not have to purchase new Office to keep the newest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for my daughter for school projects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was simple. No problems yet! Old school, so I prefer to have a CD. One-year subscription seems to be just another way to keep you spending money!

    I would recommend this to a friend