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Customer reviews

Rating 4.5 out of 5 stars with 38003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 38,002 reviews
  • Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use and setup. We’ve needed this for a long time, happy to finally have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well with others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other programs, which I appreciate. Intuitive in how it handles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Purchase Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early in the use of the application. Maybe in another month. Initial use indicates ease of integration between both laptops...old running MS10 (Toshiba) and new(HP) running MS11, MS User now and ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when you buy a new computer!! These are the latest versions and have several new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for person use with doing reports, spreadsheets and so on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and advertised. Get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excited to be current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install onto new hard drive that replaced a failed unit; like the lower annual price that is constantly upgraded; can also use on tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great price . My wife got this for her job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made qlong with the laptop and must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software. Easy to use especially having familiarity with all of the applications I've used for years, e.g., excel, word, access, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, especially when it's free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with my Laptop purchase and it is a great but I am so used to running the 2013 edition that it took me awhile to figure out some little things. I am kinda weirded out by the way Microsoft is changing this to a subscription based program but I can understand their mindset when it comes to people only needing it for a year or less and not wanting to pay for a whole suite of software that they will never use again. I will be sticking to my version that I paid for but I am glad that this was included and it will be used from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deal of the year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product could not be any happier for the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a necessary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my subscription. The auto-save and cloud are life savers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 easy to install and good value for t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 was very easy to install and defintely a good value considering all you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fairly easy to use and has a lot of great features. I have not mastered all of the programs, but am looking forward to learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch off card code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the days these came preloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I am lucky to have it I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It helps with me tying letters and when necessary create a resume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend