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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 38,543 reviews
  • Rated 5 out of 5 stars

    Microsoft has it all

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never bought microsoft before , my computer always had on it already , but i had to buy this and it was life saving .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for work and school projects. Doesn’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software and how easy it is to use! Installed it both on my computer and my iPad and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldnot do without having installed and activated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Good value, but should be more than 1 year subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 1 year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy work great totally recommend it just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Should have it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Should have iYou should have it! Essential for everyday taskst!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I need at a good price, it was easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple MacAir Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop that I bought has been great.It has made access to the internet so much easier. The screen is large enough to allow Zoom and remote learning and virtual exercise classes. It was easy to get used to using the programs. The Best Buy support team was extremely helpful in helping me set up Microsoft 365 and my security system.I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get IT help to install/activate. Unable to save/locate a document, in the way I have become accustom, so not finding it very user friendly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    word processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with apple. No problems Very easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot how much I truly missed Microsoft word , etc I was excited to get it uploaded and start using it…. It’s easy and fast love my new computer too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but nice features and intuitive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I purchased office 365 with the subscription service instead of the physical media. So far I like the fact that use always get the latest features. Its a little pricier than the physical media copy. I guess it comes down to personal use. For myself this was installed on a business computer so having the latest updates is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for my new Comptor Ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Ease to install on the new computer works great as always as in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software product for usage on my new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 a good but at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a contract with Microsoft 365 with Microsoft. In purchasing this with Best Buy my yearly fee has gone down saving me money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install. I followed the instructions to download and install but could not open one of the application. I needed Geek Squad to help me open application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with MS 365 ! Easy to install and use. Great Product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tom,

      Thanks for sharing with us that your installation experience was simple! We're glad you're enjoying 365.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have used several versions of Microsoft and seems to be inline with older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have invested in. Simple to use and understand for senior citizens.

    I would recommend this to a friend