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Customer reviews

Rating 4.5 out of 5 stars with 38003 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 38,002 reviews
  • Rated 5 out of 5 stars

    New serial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I had a warranty because the first serial number didn't work when I installed it, but I just wrote to the support chat here at the store and they gave me a new serial number. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra advantages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has always been my go to. When I bought this subscription it came with bonuses of 3 extra months and 1 TB of cloud storage. Win win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product and all of my previous files transferred from my older computer. Not real thrilled about having to renew annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been very convenient. I am very happy that I purchased this product because I needed to obtain a license for Excel word PowerPoint, etc. I am also happy with the customer service that I received at the Best Buy in East Brunswick New Jersey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal Package...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to my new laptop, per the switch from Windows 10 to 11, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a brilliant idea because it allows one to upgrade often to any new office program. Before, buying licenses for the program was expensive which discouraged people from upgrading to the newest one, especially if the difference was in something minor. With this, upgrades are included and everyone can have the best office out there. The only down side is that the card could be lost before it is input on one's microsoft account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have these office products. No worries about compatibility or updates as the subscription service maintains that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop and Cloud Unite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is much more than just getting the desktop versions of Word, Excel and PowerPoint. It's an entire ecosystem that gives you access to your documents and information everywhere you go. For your desktop, Office 365 not only provides the applications that you've known and loved for years: Word, Excel, PowerPoint, Outlook, Access and Publisher (maybe not so much love for the latter two), but it gives you regular updates and the latest versions during your subscription. No need to pay for upgrades. The 2016 versions of these apps are well designed, feature complete, user friendly and run fast. Windows and Mac versions are included, no need to buy a separate license for the platform of your choice. For your mobile life, Office 365 gives you access to these same applications on Android, iOS and Windows tablets and phones. On these mobile platforms, Office apps are more complete than any other mobile office platform that I've seen. When not at your own computer, Office for Web and Outlook.com give you access to limited versions of Word, Excel and PowerPoint in the browser of your choice (Edge, Chrome, Safari, etc.). Web versions run just like their desktop counterparts so no learning curve is needed. Office for Web is also your go-to solution when using Chromebooks. But beyond the applications yourself, Office 365 ties all of your data together with the apps using OneDrive. The O365 subscription gives each user 1 terabyte (that one thousand gigabytes) of storage in the Cloud. Office apps can access OneDrive directly without the files being synced or downloaded to your PC, Mac, phone or tablet so editing can be done in real time. What's more is that OneDrive's sharing capabilities allow you to collaborate and simultaneously edit documents in real time with friends and colleagues. Finally, the OneDrive app for iOS and Android allows you to auto-upload full-size photos and videos to OneDrive, as well as share, organize and edit. And last, but not least, Office 365 gives each user 1 hour of Skype calls per month. These calls can be made using a Skype number to landline or mobile phones anywhere in the world. And of course there's Outlook.com, which is your one-stop-shop for email, contacts, calendar and access to Office for Web. Microsoft's vision for the Cloud came together very quickly and with a great deal of thought. It's a great implementation that compliments their desktop offerings rather than compete with them and Office 365 is a vital addition to anyone's daily computing life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtesy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was helpful and walked through everything was going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, I highly recommend to get it at stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smoothly and is very easy to set up! The instructions were very precise!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but wish I could just buy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Hassel free. Bought it as a gift for my college daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about how to redeem, but it was easy to apply!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BP Guy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working great. Thanks for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing was easy. Great purchase. Good for everyday and business use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program to Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with no difficulties. I love this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! So far so good, hope it continues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office personal - great products. Helps my son do his virtual learning with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for work and School

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good and worth the money and very easy to install it they send everything on your email

    I would recommend this to a friend