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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 38,544 reviews
  • Rated 4 out of 5 stars

    I don't like software as a service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike Microsoft's business model, forcing users to pay annually to use their software -- unfortunately, that is what most companies do these days. The OneDrive storage included is okay, but just provides another way to hook you into staying with Microsoft. If you choose to move to Open Office or some other product down the road, you've got to figure out where to store the files that you have on OneDrive. I'm using it this year because my family members know it well and it would take me some time to train them on something new. We'll see about next year. I reluctantly recommend, but only to current Office users who have become comfortable using it and wouldn't be open to switching to alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft 365 is more innovative than ever before. With the AI integration, it makes it easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 replaced Microsoft Student 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tutorial is easy to follow and understand. The upgrades through microsoft to work with window 8.1. Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basics for a good price; useful for multiple tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 365 great for beginners!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Windows 365!! It has everything you need and is easy to operate and install on your laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office software is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Microsoft Office frequently so find this a must have. Installation was easy and software works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Productivity Suite with Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the Microsoft 365 Personal 15-month subscription from Best Buy, and it has been an excellent investment. The seamless integration across Windows, Mac OS, iOS, and Android devices ensures that I can stay productive no matter where I am. With access to essential apps like Word, Excel, and PowerPoint, plus 1TB of OneDrive storage, it covers all my work and personal needs. The auto-renew feature is convenient, ensuring I never miss a beat. Highly recommend this for anyone looking to enhance their productivity with a reliable and versatile suite!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do palm simple easy. If your new to the game I recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update the functionality, not the looks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I like most Microsoft products, and love Excel. I could easily give this 5 stars except for one issue. I am very comfortable with the menus and tools, and navigate quite easily. Have been using these for 20+ years. But every couple of years Microsoft decides to implement an “update”. I’m all for adding new and improved tools and versatility, but often the updates also include making everything LOOK a little slicker. These new looks offer no added benefit, and then its a scramble to figure out how to find all my old paths. I get it, some people want the nicer aesthetics. Fine, give it to them. But offer the old “view” for us old dogs. The 2000 version of Outlook was the best look ever, been getting worse with every update since, LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great deal if you use Microsoft office a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft gets better and better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offering a discount price when purchased with a computer is a wonderful help. The updates allow editing with fewer strokes. Everything is easier to access, all the tabs are more sensible than the previous editions. Choosing typefaces is easier seeing them as you scroll over them. The 'review' tab categories are easier than ever to use and make corrections. This is such a step up. Kudos Microsoft! You didn't just put out another product because it 'was time'. You have made your excellent product even better. Plus, my computer broke down so, until I just recently purchased a computer, I was using an older computer running Linux as the operating system. While Linux could not read many of my Microsoft documents or do almost any graphics, Microsoft flawlessly translated everything that I had to do while I was using Linux, editing and making sense of everything. Its been my lingua franca. Wouldn't trade it for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 for 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I went from a Windows 7, MS Office 2013 to a Windows 11, Office 365 2023. I have a lot of learning and catching up to do but I am enjoying it. Great program suite to learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I use Word & Excel all the time. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to activate this product Personal is all I needed and need now. The programs included are fantastic and allow so much easier handling of data. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worked with Office so this is no exception. The Mac version does have a few limitation in Excel but I always find a workaround. I would always recommend office to anyone with a Mac or PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buying Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of buying a subscription-based software products was fast and easy through Best Buy. Great buying experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a year of office free with my computer purchase, otherwise I would not have purchased it. I use Office 2010 tools such as Excel daily at my job and absolutely love it, but have no need for it anymore on my personal computer. I love Microsoft Office, but if they are now charging yearly for their programs I am more than happy to use free online word processing/presentation/spreadsheet programs for personal use that are almost if not equally as good as Office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good price on this Microsoft 365. I've always liked using Microsoft software and this one doesn't disappoint. So far all of the programs are working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program for 1 person cost isn’t outrageous! Easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a lot of uses for this and love that I was able to get it at

    I would recommend this to a friend