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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38545 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 38,544 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved using it and it was super easy to do since they did add it to my account when I first did my first ever purchase and I just love using the Microsoft when I send emails.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase of Microsoft 365. The setup was simple, and the apps run smoothly across all my devices. Having access to Word, Excel, and Outlook has made my work much more organized and efficient. I also appreciate the cloud storage through OneDrive—it’s convenient and keeps my files secure and easy to access anywhere. Overall, Microsoft 365 has been a great investment for productivity and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and use with new computer. Plan on using it often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual Subscription Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is fine but the fact that Microsoft extorts an annual subscription fee for a software package that previously was a one time purchase is in my opinion a rip off. I had previously purchased Word, Excel, and Publisher but those were rendered obsolete because Microsoft wants to extract more money from users. It is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Microsoft Office 365 personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, helps us stay up to date with the latest versions of applications such as Word , Excel and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works perfectly on the Microsoft surface pro 7.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that Microsoft 365 Personal is working perfectly for you. Thank you for sharing.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 month plan nice and cheaper. Easy to install and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office, but am disappointed that you have to repurchase every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need a lot of extra stuff! This does what I need and also does it on my tablet or phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product usage. Works well for all of my projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick and easy to purchase what I needed. I've been purchasing all my electronics to include appliances with Best Buy and have yet had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and great product.works with window and Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365. Learning the program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office on computers for years. In fact, my first computer had a Dot Prompt. At one time I was very proficient with both Word and Excel. I am transitioning from a laptop to iOS iPad and was hoping that 365 Personal was going to give me the tools I needed. You should know that I am 80 years old. It’s more difficult to learn new things. I think I have the basics down after a few weeks. However, I’ll be looking for a 365 for IOS for Dummies book. I think it will meet my needs, once I learn how to use it. It was not a seamless transition for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Microsoft Windows 10, 365 came with the new HP laptop. A little different layout, took a little bit to get used to, but overall seems like an overall improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth time I am renewing my subscription with a new computer purchase. Use this for both personal and business daily. I cannot live nor work without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Personal Enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an undergraduate in school for the past 16 years, and I couldn't have done it without this software. I showed a cute woman at my work my PowerPoint for school. She liked it. She was very beautiful. Spondored by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson super tank printer is the bomb and a great price at Best Buy great for home or office. Brilliant color really knocks it out of the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy in Best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME and worth to buy in best buy 5***** .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up - Microsoft 365 Personal software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. We get Microsoft office , licenses, cloud storage, along with tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend