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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 38,551 reviews
  • Rated 5 out of 5 stars

    It comes with 1tb of cloud storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Didn't realize this came with the one drive application that gives you a whole terabyte of cloud storage for the duration of your subscription. Also, you can download on your mobile and basically sync mobile and computer together through the clouds. All my pictures in one place but multiple places at the same time. Mind blown.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clayton,

      We appreciate your review. We're glad to hear that you are excited for the 1TB of OneDrive cloud storage. Its one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sales Tech's Help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales crew very helpful in finding right product for my needs. They also were able to save and transfer value information from my computer to the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Office Programs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you work from home or want the reliability of proven programs that work to get what you need done. I trust Microsoft Office to deliver the quality programs I need and to have all my stuff in one convenient place. The set up and installation is very easy and doesn’t take long to get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether at home or in the office, you can rely on your new Microsoft 365 Personal subscription to include all of our most-loved and used features, and all of the tools you need to get the job done right. We're happy to be a solution for you! Thank you for sharing your feedback. We appreciate your insight, and are excited you have been enjoying your experience so far.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use and setup. We’ve needed this for a long time, happy to finally have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College homeworks and works in general

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when it comes to save works from school, or college, I am currently on college and this memberships helps me a lot when it comes to save my works and homeworks from the univesity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These apps are so easy to use. I recommend Microsoft over any other office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to have it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible not to have Microsoft Office for work and study, easy way to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Works perfect for work and school..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Software is great. In addition, the local Geek Squad at Best Buy will not let you leave until they are sure that all programs are working properly and you are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible easy to activate, and apps create an ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install on my Mac. Was a good price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with my laptop easy to set up and ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365/Geek Squad Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot live with out the Microsoft 365. I would not use any other software product. The Geek Squad is always helpful and have taken care of my issues and thoroughly explain what they did and how to use. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good office and student packages.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package is very good and essential for the homework of any student in any school grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is good and only use the excel and word for the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I was offered the Microsoft 365 for my computer I was going to purchase it. I have worked with word and excel in many different forms. This is a great program for writing letters, creating budgets and presentation. I highly recommend it for your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Based Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the product very easy to install and satisfied my needs for the Microsoft Office Suite. My key software is always updated via Microsoft without intervention required on my. part. I always have the most recent robust version of Office in the most secure environment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      Thanks for sharing your review. We're glad you had an easy installation and that you enjoy having the latest updates.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to install and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 sweep off your feet just like a mystery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was quick and easy to add on and now I am getting the best out of my laptop Microsoft 360 is the way to go without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law needed word for his business and this is what he wanted to go with his new laptop.

    I would recommend this to a friend