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Customer reviews

Rating 4.5 out of 5 stars with 38003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 38,002 reviews
  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions to follow. No clutter due to no physical disc. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to get 365!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this for work and now for home. 365 is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I favor Microsoft products over my Mac. It’s much easier to use Microsoft and share documents via email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used it yet. I think it will do the job well for what I want it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feeling trapped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the personal suite of software even though I mainly use it for everyday home projects. No complicated spreadsheets, PowerPoint presentations or fancy Word documents. It's a great basic tool. I only gave 3 stars because of the storage feature. Unknowingly all my petty documents, photos, etc have saved to OneDrive. Not a bad thing but I am so much over the storage limit that I am now trapped into re-subscribing. There are definite benefits to OneDrive and auto backup, but a notification or prompt on my storage amount vs limit would be helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to download and install. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid update for installation after power surge wiped out computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the different options have been helpful for buisness and pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the programs I need for personal and business use. Very user friendly and a tremendous value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the features so not a complete 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent program for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Software is great. In addition, the local Geek Squad at Best Buy will not let you leave until they are sure that all programs are working properly and you are happy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice to have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice to have, specially if ur a plus member getting the $40 off once in a while, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra for spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra ink only to have it on hand, and I have been using the printer quite a bit and have barely used any ink that it came with! And it came with full bottles of ink and not just trial size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the programs I purchased. No complaints here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has the same overall features that previous Office software have, except this one runs much smoother and faster. This program seems to respond instantly to the commands of the user rather than the typically noticeable delay. The only drawback to this software is that it is a yearly subscription. It saves you money if you do not want to shell out the extra $200 for the full downloadable software, however, this program will require another $60 if you want to keep using it after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this version

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version. Very useful for your home and different devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and very good Translation is also available when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to get back to work with a program I am familiar with

    I would recommend this to a friend