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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38553 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 38,552 reviews
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this subscription because my son needed a way to write papers while he was doing his homeschooling. This was definitely the way to go and worth the money. I cant count how many times we have used this in the last 2 months! Its very simple to use and so many options of things you can do. Highly recommend getting the year subscription!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad that Microsoft 365 Personal is working well for you and your son.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micros soft office 365 is worth the yearly subscription if you office a lot and offers a variety of ways to use with helps along the way if you run into a snag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have used the Microsoft Office Suite for years, I have only recently purchased the 365 Personal, so it will take me awhile to get used to the new features. Nonetheless, I am finding that it is relatively easy to use, and Word now has far more editing features than I had encountered in previous editions. I would definitely recommend it to anyone looking for a complete but updated series of the world's favorite applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Everything you need all in one place. Using it for charts and also for writing a book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product...Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because I had Office 2016, and realized that I would be totally cheaper to get this and update every year. I am totally enjoying it - especially the use of Outlook for my email - which means I now only have one tab open on Chrome instead of 3 - since I have 2 Gmail accounts. Totally stoked about this and I am loving it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tracy,

      We're so glad you are loving it and enjoying Outlook for all your emails. Don't forget that with Microsoft 365 Personal you can also install all the apps on any other devices you have.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    I’m good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and rapid. I like this product… is good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom awesome buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed is Eazy to storm quick and fast awesome bye for being a packaged deal would definitely guarantee it to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how the product key is printed on the receipt. The quality wasn't great and it was a bit hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teeme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package very easy to install and great for homeowners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest way to purchase and use MS Office. Always stay up to date with the latest from MS Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It helps with me tying letters and when necessary create a resume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this all throughout high school, and now in college I'm going to continue to use it because of how amazing it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very advanced computer software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features of my Office 365 software. Works well with my computer..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is Refundable! In store employees not allowed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop, and was sold the Microsoft 365 subscription with it. I was reminded by our company IT that I already had this subscription through One Drive which applies to up to 5 devices. I went to return subscription and a mid aged girl with long black hair informed me that they couldn't return it. It had been a week. I returned home, called Best Buy corp number, and they quickly apologized and refunded the purchase. It had not been activated of course. What the Midland store could have said was they do not HAVE THE AUTHORITY to refund this! Ridiculous that they give you false information. Very unprofessional and sad. She gave me no suggestions and had the opportunity to tell me to call. I usually like the sales person in the store that I get help from. I am guessing Best Buy here doesn't trust their own employees. The subscription was only under $100. You can return this! Just not here in Midland store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! We were pleased with the installation process. The tech was very knowledgeable and patient!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent product that I use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I need for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, convenient cross-platform productivity suite with Word, Excel, PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love the easy step-by-step to install it and it’s easy to go to make a letter or a spreadsheet. It’ll make doing taxes a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Products at BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works like advertised, it was easy to install on the HP Laptop I purchased at best buys and the Geek Squad was available to help me with all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It has all the programs you will need.

    I would recommend this to a friend