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Customer reviews

Rating 4.5 out of 5 stars with 38032 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 38,031 reviews
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen opens up more workspace. Apps are easily accessible. The first year Microsoft 365 Suite should come included considering the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor customer support and user help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 10 years I have / had been using windows 2010 version... So far this is far superior and much better... And I am sure that whenever I can find somewhere / somehow to access and utilize all new features - I will like it much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast good battery and very reliable often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for your laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a new computer this is a must have. Really easy to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft 365 Personal for a few months now, and it has exceeded my expectations. The subscription is perfect for an individual user like myself, offering access to all the essential Microsoft Office apps like Word, Excel, PowerPoint, and Outlook, plus 1TB of OneDrive cloud storage. It's great that the subscription works seamlessly across all my devices, including my Windows PC, Mac, iPhone, and Android tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed energy for Mastering Tasks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 365 has certainly made my professional life much more efficient. The projects I have taken on are much more easily handled with the ai support than ever before. I will easily recommend this 5 stars to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expressly for Word but have used some of the other programs as well. I do wish it could be bought outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for business and personal use. Cant go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft now forces their customers to subscribe to what used to be Office but is now Microsoft 365. Not happy about that but it was easy enough to install and setup. I recommend it because there is no choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covers all my needs and expectations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contains everything I need to develop my work with excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my needs...Great price.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a few years since I had Microsoft Word and Excel on my home computer. And has taken me some time getting used to these programs once again. So far it has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product although it should have been made avilable as OEM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install on my laptop. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the 365 programs. Still learning everything that the program offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is solid, it's company stands with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good reputation! Very user friendly product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and use. Worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Janina,

      We appreciate your review. We're glad to hear you had an easy setup and see the value of Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff recommended and I am really happy about it. Thank you Best Buy.

    I would recommend this to a friend