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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 38,554 reviews
  • Rated 5 out of 5 stars

    Meeting Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to see Apple hardware seamlessly combined with Microsoft Office and it has been just that with Microsoft 365. True improvements have been made since the earlier versions of Microsoft on Macs. I would recommend this product to anyone looking for the same experience with Apple and Microsoft I am.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but shame on the subscription model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy microsoft 365. Just the basic but that’s all i need. Which it could be a one time purchase instead of yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is the shiznik!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, PowerPoint, Excel, Outlook!? All in together now! You can't beat that with a stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allen P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and just as good as Microsoft 365 Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, it's very easy to install on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Word, Excel, Teams, All the stuff need to be productive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The onliine version which is what this is, I believe, is terrible! I cannot save to my desktop or do many of the things I am used to. I understand having to have it in documents if wanting to use from another computer as well, but you need to be able to then place on the desktop. I don't want to search through a bunch of documents just to find one! I have files, can normally go to that file, and easily see my document. There is way too much "wait time" the way it is. I am trying to find a desktop edition but have had not luck as yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody is using Microsoft 365 these days, whether Mac or PC. Product is very easy to use and easy to access; help is always just around the corner if needed. Worth the price for what is provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need in 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I begrudgingly upgraded from my Office 2007 (yes 13 years old) but I found although the yearly subscription is a turn off the simplicity and the cloud really made it so that I would always have any important files and information on hand at all times. Is piece of mind worth a yearly subscription fee? I think so.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear from a long time fan. We're glad to hear that you are enjoying the 1 TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad the represenitive encouraged me to purchase with the laptop I bought, is coming in very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hust what we needed to cinokete our office!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this app, has everything you need!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office. It Works amazing!! If you purchase a computer at times you get this Microsoft for a discount!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if you are better buying full version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the programs works the same as stand alone version. If you do not want to store your documents on the cloud and access from multiple computers, then you might be better buying the full version. Having the version that authorizes you to work on Ipad or Iphone is a plus. If you don't upgrade your computer every 3-4 years, this version will cost you more in the long run if you don't need to store in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In college you use Microsoft everywhere and in most classes. This is probably one of the best things I have and Apple doesn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as expected no issues to report. working as I need for my uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal to go along with an excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office frequently, and having ease of access and the discount from Best Buy (I received a year free with the purchase of my laptop) was just the frosting on the metaphorical cake. Word in particular is easy to use, and writing essays has gotten easier with the improvements recently made. Just the assurance of a year's worth of software is worth saving cost when upgrading to a new piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft package so I could do my class on my iPad. It helps so much keeping everything organized using word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be used in multiple computers. Just sign in to your account. Makes life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is easy to navigate and have used it for work and personal use. It was part of the package that came with my previous laptop. When I purchased my new laptop, I purchased this among the various choices. I highly recommend Microsoft 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a few years since I had Microsoft Word and Excel on my home computer. And has taken me some time getting used to these programs once again. So far it has been good.

    I would recommend this to a friend