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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 38,554 reviews
  • Rated 4 out of 5 stars

    MS Office... it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is excellent for what it is, but I also wish it wasn't so expensive. I got lucky and got this for free with my new laptop so if you are in the market for a new system, it might be wise to wait for this to be included so you can save some money. It's also only a 1 year subscription... I don't know what happens after one year exactly (does this stop working entirely?) but I guess I'll find out!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      After your first year of using Office 365 Personal subscription, you would need to renew to continue to use it. The renewal price is $69.99 (USD). Should you decide not to renew it, it will become disabled leaving your documents in read and print versions only. You would either need to renew your subscription or install an earlier version of Office to be able to edit your documents.
      We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for school and work at home! Never thought I would’ve need it till I purchased a hp computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my Mac Book Air and I love it. It was easy to set up, no problems at all. Buying the laptop itself was quite a big expense so I loved how I could buy the year subscription and save some money now. This was a flexible way for me to get everything I needed all at once. The program itself is just as easy to use as previous Office products and again I've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program it has everything I need including access across different devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate Annual Renewal-Love Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really resent not being able to own the software I am running on my home computer. Having to renew annually, leading to perpetually paying for software that you need to "run" your life is very annoying (to put it nicely). The product itself however is still excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 has been a godsend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft 365 product has been a godsend for my handling a family member's death. I 've used many facets of Word and it's options as well as Excel to file the many documents required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great nice upgrades easy to use. Great computer with tones of storage all for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase and the customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excvellent program for the windows defender is is a must these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software covers all of the needs for home use or a small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers all my basic needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as I needed it. Covers all my basic needs for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jury out...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is such a standard for anyone who is a business professional, I am just not sure about the whole s/w subscription process yet and whether or not I will end up spending considerably more than in the past. At home, I rarely upgrade software like office, not that important to be running the latest and greatest. We will see.... That said, was easy to get started and get it up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need MS Office as I do excel and word docs. I got a pretty good price. I am still exploring the option to install on other laptops since I get 5 possible uploads. I am not sure about paying annually for the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfies with this product, I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the different options have been helpful for buisness and pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program and laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Team was great in addressing my needs and helping me selecting the program and equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it's worth/for windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to, in my opinion, windows 8 being awkward to use I was worried 365 would be too. It runs just like the older versions but it allows you to access it online, store files in a cloud, or just work offline. There's nothing to adapt to other than that (and it's an optional feature). Good price for everything it includes. There's no installation disk to worry about. Just sign up online and enter your verification code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Klr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast shipping so that was nice. I bought it for my daughter for college. Hopefully it works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and very good Translation is also available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The Microsoft 365 Personal is great. You can view your files from any device and location but you must have the internet. It's very convenient for me to use. I like the new premium features. Yes, Microsoft has done it again. I will buy the business subscription very soon as well.

    I would recommend this to a friend