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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,554 reviews
  • Rated 5 out of 5 stars

    Good way to learn MS apps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for teens. I am enjoying the use of MS365 and educating my daughter on how to use the applications that I use daily at work. I want her to explore these products so that she is ready when she goes to college. She is not interested in technology but she does try the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point this was a great buy. All the necessary functions required. No problems in setting up the operating systems. Functions as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and reasonable price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy activation, no hassles or complications; clear guidelines were provided. It’s one of the best subscriptions and well worth it. If you are looking for something affordable, consider opting for a lifetime subscription if you are only interested in office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, no problems at all. Would recommend to friend or anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 the ultimate workhorse in software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can go wrong with Microsoft 365 software? It's been around forever and anyone not living under a rock knows how to use it. That's why most businesses still use this product. It's been around so long there are very few kinks and if there are they have then worked out in a very short amount of time. Compare this to Google which is just getting its legs or Apple which too many people are not familiar with making it difficult to cross-collaborate. Stick to the tried and true plus I don't see this product going anywhere soon except for up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent program for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download working just as expected has all the features as home and student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait to get it? So great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this as we'll if you need anything donee you might as well get the whole package I'm able to swap between different ones easily and get the stuff done that I need too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best service I’ve ever received. The rep Soleman was the gifted tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Now

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have problems with upload initially. Best Buy addressed the issue quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office and school work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very useful! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needs this for his college classes and he was pleased that I bought it for him to install on his new laptop. Now he can complete all his assignments with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the windows programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. My system runs spongy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not keep this product cause I had previously purchased and it was loaded on my previous system so it downloaded from the cloud But having it already I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office everywhere

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he is in school. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for having this while taking up a new course. Really came in handy! No bugs, no problems installing, no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, it has all the programs that you need for work or school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and buildable products. Easy to use

    I would recommend this to a friend