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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 38,555 reviews
  • Rated 5 out of 5 stars

    Great value with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not a tech kind of person, but this was so easy to install. Everything about my purchase was streamlined and easy. My Best Buy membership made it a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office 365!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Office 365! Excell and Word will be used a lot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set back but supported by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone hacked my license but Geeksquad reinstalled it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving Personal 365, Works just like enterprise the office despite personal laptop applications. Recommend for all users extremely reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with a good price as a Best Buy plus member. It saved me $10 and easy to download because I received directly the e-code. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is required for my new computer/Windows 11 usage. So far, all seems to be OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nicer feature on my phone than the original email program. The only improvement I can think of is to have a delete option without fully opening an email on my phone. As for the computer version, it is a lot better than my previous version. I can pull up the unread messages for review quicker; especially the ones I need to keep as unread until they are needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall, good value for the money but a bit confusing with different subscription levels for purchase. Do your homework to be sure you select the subscription option for what your needs are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Microsoft Office products for 2003 and 2007 so the fundamentals are familiar to me. The conversion was almost seamless and I am very happy with it. It will be an adjustment to have the annual renewal fees when I have been used to just purchasing the previous Office products and using them for several years without cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on combined product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated not buying this but when comparing price with other prices, it was the best option. For this product especially for a year long subscription you cannot beat the price! Even if you do not use every product of 365 personal, overall more bang for your buck to just get the combined!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft 365 with success since I began to use computers. I have a new computer with the newest version & am very happy with my updates. Thank you. Marie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suite of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of products at a reasonable price. Easy and quick to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. I've used Office products for years and always find them to be top of the line. I haven't had any problem with accessing prior documents in any of the programs. And now that I have the addition of Access, I can go back to doing good databases. Love, love this whole grouping, And having a discount on the first year is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any work or personal computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very straightforward. Able to create documents, spreadsheets, presentations, networking, it’s all there. Great addition to any work or personal computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Quite Like Microsoft Office 365 Personal S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Personal provides my home office with all the tools needed to run a successful business. At the samevtime enables you to connect easily with stored projects and reports. A seamless installation and your personal computer is ready to play hardball with the large companies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this upgrade when I purchased a new Dell Hard Drive. It was so easy to install and works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anybody that needs word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to be less worried about something s Having the extra security Iam glad salesman asked me about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed it on my new laptop. Everything works perfectly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for that new laptop!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new Lenovo laptop because I had to get a laptop to use for a zoom class, it set up my laptop well and was running smoothly!!

    I would recommend this to a friend