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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 38,555 reviews
  • Rated 5 out of 5 stars

    Great for family setups

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Average price range. I would recommend getting this product only if you need it if not your just wasting money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft personal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me a lot with school and it was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need office for my every day work and school, I got a discount with the membership so it’s worth the price and value for the year. Recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the one year subscription to MO 365. It takes some getting used to, but do find that having my files in the cloud makes things a lot easier when I am on the go. It also keeps my computer HD clean. The only issues I have had are when an internet connection is not readily available. I would also say the email function is lacking, so stick with a browser version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great to add to my new Samsung laptop. Everyone has to have it many things to view and help you with everyday life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I gave only used Excel and Word. The transition to the updated versions has been great. No problems, just successes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future of Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of downloading Office into your computer are over. Took me some time to get used to, but now I see the simplicity of creating and editing Word, Excel and PowerPoint documents online from any computer I'm using, by just logging into my Microsoft account. Autosave feature is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you are enjoying the ability to use your files across all your devices. It's one of our favorite features too.

      Thanks for sharing your review,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good ole microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft....its a necessity to have this if you need to view, make, or alter the mamy types of documents out there today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for school and it’s good. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect software if you are a PC user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use Office 365 on my work computer getting 365 on my personal computer was a must. What I didn't realize when I got it was that the personal version includes ClipChamp video editing software which really helped me out a lot because video editing is why I bought this new computer in the first place. This MS 365 toolset gives me the suite of programs that I need to get stuff done and I'm very pleased with it. The only problem I had was a little hiccough with activation but the MS help desk talked me through that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New serial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I had a warranty because the first serial number didn't work when I installed it, but I just wrote to the support chat here at the store and they gave me a new serial number. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CH New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not remember the peoples names who helped me, but they did a great job assisting me with the purchase of my new computer, helped me with the accessories that I needed and setting up my computer for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my HP laptop! I love the touchscreen, all the features, & after downloading all the things I need to run my business it’s still got tons of storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must needed for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, I really like Microsoft products I’m not real happy about the subscription service but I’ve been using it for many years so I’m kind of locked in but it is a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on a 10 year Toshiba

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my purposes. Geek Squad installed it on both my laptops. It works great on my 10 year old Toshiba and my new 2023 Samsung. That’s not a typo, I purchased my Toshiba in 2011 from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Lenova laptop. It does everything that I need to do. It is light and easy to take with me wherever I go.. It came with an anti virus which is always good to have and also came with microsoft word which I needed. The price was very reasonable. The keys are a little small and shallow for me but I am getting used to them. Overall , I like this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for college work. Like it. Didn't like subscription at first but it's ok... prefer to own something physical still... but everything is digital and wireless now, even losing DVD and ethernet ports on laptops, so ain't fighting it... lol Anyway easy to use if you have used any older office stuff... evolutionary rather than revolutionary... it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product easier to install and I buy it every year from my computer and I will recommend it to everyone else. Microsoft Word is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work really well and does all the sti needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; especially with my Android phone app! .

    I would recommend this to a friend