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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 38,555 reviews
  • Rated 5 out of 5 stars

    Excellent for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 on multiple computers. Easy install and there are no issues with the program, and it exceeds my needs for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to an older version of this software my mom has on her computer.. I absolutely love the features and everything it offers now! Told my mom she needs to upgrade. Lol I just wish it wasn’t just a 12 mo subscription.. for $69 I shouldn’t have to keep purchasing every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365, yay...meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a frequent user of Microsoft Office Products, I do appreciate the powerful and functional applications. Although upgrading to each version each release is not worth it to me. However this was free with my PC. Oh and I'm quite wary of their new yearly/monthly pricing structure. Additionally, the interface if the applications are devoid of depth and color contrast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use Microsoft 365. So I cannot give review. I am sure it is a good product for those that use it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gota have it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it but miss days when it was included with purchase of a new computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this software. I only hate that it is only a year subscription and I am finding that with the iPad and all this product has to offer that I will be so in trenched into it that I will have no choice but to buy it again and again so I am concerned about cost. Never, with that said, I do use it and find it easy to navigate through. I love Onenote and Onedrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription for the family I recommend it to all the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to install! I love how updated it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft software is so practical and prompt to work on it. I love office 365. Fair price for the result we have in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. L Vinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 prescription, it has most of the subscriptions that I use. Love that I can add to my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covers all my needs and expectations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contains everything I need to develop my work with excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susanne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great! It is taking A little time for me to get used to it but it is me not the computer! Also I have more options,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy and fast. Having all the Microsoft apps gives me so much functionality in life

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product. Son needed for school. Would absolutely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 356 at grand Parkway branch and the staff was helpful in advising me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy learning curv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I like the off site storage for my files, but I do like the Defender when shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 365 through my work, and I can put it on six different machines, but you never know what tomorrow brings, so I figured I'd get my own in case I ever got fired or quit or whatever. I couldn't pass up the price, in any case. If only I could get Adobe Studio for this cheap!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're glad you liked Microsoft 365 so much you purchased your own copy. You can actually install it across all your devices, but only be actively using it on one device at a time.

      Best,

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Must to keep your files backed up to MS Cloud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Files are always available, after discussing with my son, I purchased him a subscription. He was so impressed with all the fucntionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Evil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Easy to download. I hate the whole subscription BS but it's the world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to have made along with the laptop! You receive email reminder of exploration dates and the opportunity to upgrade at promotional pricing.

    I would recommend this to a friend