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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37963 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 37,962 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Microsoft 365 works great. Easy to use and I never have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's all it says it is!!! Happy with Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really is a nice addition to have. While I won't be using anything other than Word, many people will use more than one of the features. I like Word because you can write letters, resumes, make charts, put things in columns, and just gobs more. You can decide how small or large you want the print to be, make it bold, use different colors, use columns, bullets, use Arial, Roman, Script lettering, plus many more styles. Yes, Microsoft 365 has a fee, but it's afforable. If you're going to use a computer, you might as well get features that will make your job easier as well as fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Microsoft Office package. It's nice having all the programs in one package. Everything is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle and easy to install. Setup worked seemlessly with my son’s college needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to best buy, I always find what I need at a great price.And I am never disappointed.This was also a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for all life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for studying and working. It has been very useful to my family and me at all times, and thanks to it I now have a job and I feel very happy. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Install on several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find it easy to install, but I put mine into a MacBook Pro. Different than windows and I had to find out where it went. But I did get it. You can put it in many devices and they say on your phone which I wouldn’t do. Your phone is too small to work on. It can be installed onto an iPad. I want it in my windows computer also. that’s one super good thing I like about it. That makes it a good value. I haven’t used Microsoft in so long that I have to relearn it. But that’s me. It’s good to have it. The PowerPoint especially if you’re going to put things online, if you want to post stories and things PowerPoint is good for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled that I was forced to buy Microsoft 365, first of all! My 2013 version kept kicking me out thanks to Microsoft and they’re stupid ways of screwing everything up on my computer. Granted it was an old version, but it was mine and working just fine for all these years until recently. I’m not crazy about the 365 version because it’s different. I don’t care for the look of newer versions. And the fact that I have to pay every year now (they don’t even offer a lower cost for lower income people like myself), But unfortunately, all my work is done through Microsoft OneNote, Excel, and Word for over 30 years so I need to be able to jump from one computer to another to my phone and continue with my work and my current Files. I’ve only been using it for a few weeks and so far it’s working with a few troubleshooting issues here and there, I just hope it works well enough for my purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software programs package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with this package for my new laptop. First time in 25+ years of not having a work related laptop and am happy to still have access to the programs I am used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to complete my new laptop purchase. Amazing value and one less thing to worry about with the yearly auto subscription. That really works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broad Applications.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvement over previous versions. Works perfectly with Windows 11. Broad application software that gets the job done seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me to use at home! I was nervous about the install but it was a breeze to install and use immediately! I consistently use Word and Excel but look forward to learning more about the other products available and using them as well. Great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very happy to know that 365 has been perfect for your at-home use! It's great that the installation process exceeded your expectations and we can't wait for you to become an expert with our apps.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft Laptop Best Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Laptop at Beat Buy recently. I went from a Lenovo to Microsoft and love it! Easy transition and to work on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. I only wish I would have purchased Lenovo in the past. Works great for me! Love it! And Best Buy is great to work with. Fast shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from not having Microsoft office to having this on my new computer is definitely a game changer. Great software bundle for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Product use at home and work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tool to have and use. I procrastinated in updating the new tools on my tablet. Know I really like using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tutor ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not have Microsoft 365 as long as I own a laptop it definitely has given me so much more options to do my assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony equals Perfect Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was very personable and knowledgeable about the concerns of my laptop. At pickup he explained all that they found and provided some "tips" concerning the fraud that I experienced. He also checked my iphone and cleaned out the "junk" apps that were not needed and could open a threat for fraud. He also installed Norton which I had bought previously into the laptop. I can't thank him enough for all he did for me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase this Microsoft when the old version wouldn't upgrade anymore. The installation was easy and upgrade went seamlessly. Microsoft word & excel are what I use the most & they are good programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought all these online stuff aren’t that good until I tried it here and I really love it So nice

    I would recommend this to a friend