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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 38,556 reviews
  • Rated 5 out of 5 stars

    Excellente product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente product, office is a good program... Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The Geek Squad employee download Word on my laptop and IPad. She did a great job the same day I brought it in to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it for school and it works. Personal one works better than the school one. Like the price for the year as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected, which is a good thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises, no problems, same reliable product. No issues with download, and everything works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy and best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and easy to use Thank u for the recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the subscription length. Comes with all the apps I need, and syncing across devices is seamless. Very convenient for work and personal projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than expected to install. I’m not well versed in computers so had my doubts but it was really simple. The programs are just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my granddaughter. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Mix of Old and New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love is Publisher! Word and Excel old mixed with new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. It is exactly what I wanted for my home computer. The salesperson recommended this over a similar product and I am very glad they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diggin' cloud-based Office, so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still undecided on whether or not I prefer the subscription model for Office vs the physical software since I haven't had to live through a major update yet. That said, the install was quick and easy. I can see being happy when if and when I switch computers and don't have to go rooting through old CDs looking for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was at a great price, has everything I needed for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download instructions were easy to follow. I like that the software is multi-platform. I currently use it on Windows that is running on a Mac but I like that I have an option to run it directly on the Mac without having to buy an additional version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Microsoft products and have always found them to be user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feeling trapped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the personal suite of software even though I mainly use it for everyday home projects. No complicated spreadsheets, PowerPoint presentations or fancy Word documents. It's a great basic tool. I only gave 3 stars because of the storage feature. Unknowingly all my petty documents, photos, etc have saved to OneDrive. Not a bad thing but I am so much over the storage limit that I am now trapped into re-subscribing. There are definite benefits to OneDrive and auto backup, but a notification or prompt on my storage amount vs limit would be helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! It's performed as advertised. Still exploring all of it's potential so check back in 30 -60 days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is just what I need to complete all my homework assignments. Great job, microsoft .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mucrosoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 includes all of the tools i need to use on a daily basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Yoga 9i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera does not work for ID as far as I can tell and Best Buy tech support was not helpful-- they offered an exchange, but the same problem occurred without a solution. The fingerprint ID is spotty as well. There are no separate Home, End, PgUp and PgDn keys so that the Fn key has to be used at the same time. The only reason I bought this instead of another HP Spectre 360 was that the tech who tried to repair it (after a fall and tea spilled on it) said the optane memory was damaged at the same time as the motherboard and could not be repaired and he recommended the EVO connection to the SSD. Otherwise, the computer works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for user and easy to install! I would recommend!

    I would recommend this to a friend