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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37966 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 37,965 reviews
  • Rated 5 out of 5 stars

    Purchased new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech helped with the buying process and even gave me some insight to purchase a better computer with an upgraded program to fit my purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Essential for Work & School

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 subscription card is super convenient and easy to redeem. It gives me access to all the apps I need—Word, Excel, PowerPoint, and more—across all my devices. The cloud storage with OneDrive is a huge plus, making it simple to keep my files safe and accessible anywhere. Great value for the price, and perfect for both school and work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply a Wow product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD product I purchased in OCT 2025 has working perfectly fine. Thanks to the BestBuy Product support team for their guidance to buy the device of my specifications and choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 365 office for 5 devices it worka in all of them. Its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complete package is what is needed for a college student to perform well, it has all the required Microsoft apps to be a successful student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, easy to use, good for work and home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased Microsoft 365 to install on two laptops for our church, and it has been a wonderful investment. The setup process was smooth and easy to follow on both devices. The subscription provides access to all the essential apps we need—Word, Excel, PowerPoint, and Outlook—along with cloud storage through OneDrive, which has been a huge help for keeping our church documents organized and accessible. One of the best features is the ability to share files and collaborate in real-time. This has allowed our ministry team to work more efficiently and stay connected, even when we are not physically together. The security features also give peace of mind, knowing that our data and records are protected. Overall, Microsoft 365 has been a blessing for the church, providing reliable tools that help us operate in excellence and keep everything running smoothly. I would highly recommend it to any church, ministry, or organization that needs dependable software for productivity and communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am veru famiar with this product and really enjoy the many ammenities that it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for all of my school work. It is a great program to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works so good you’ve got PowerPoint word I would recommend it to everyone. That’s all I ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps with my flies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this works great for all my flies with my laptop computer iPad phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we would have gone with a larger laptop. Let’s are too close and small for seniors. Monitor is too small as well. However, the laptop itself works well except for a learning curve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its one of tebest product so far.. i love..i will share all this with my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Easy access and install on my MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop and the Office Suite was easy to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Wasy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. Microsoft sent a code number to follow directions. Effortless. Thank You Microsoft 365. Already using daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent office suite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the money, especially when it's on sale! Not only do you get the apps, but you also get 1TB of space in the cloud where you can store anything you want, including documents and photos not related to anything processed with Office software. If you're a Mac user, you may find that Pages works better for some things, and MS Word works better for others. So I like having both. Excel is much better than Apple's Numbers, but that may just be me. Apple's Keynote and MS Powerpoint each have their pros and cons. Personally, I prefer Apple's Mail over Outlook, but I know some people who don't like Apple's Mail. Installation was a snap. You can install it on two machines (desktop and laptop in my case), which is quite handy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bruce,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be a such a good value because of the 1TB of One Drive cloud storage and all the Office apps.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was incredibly easy to set up and use. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works so great and all my office needs it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What everyone needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365! A big plus for me laptop. Enjoy learning all the new ways to use it. Especially like Word. Learning how to use Excel. Bought a book on Windows 11 how this too will help. The Geek Squad was very helpful in downloading 365 Personal Microsoft 365 on m1y laptop. Montrose has a great team of technicians

    I would recommend this to a friend