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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 38,574 reviews
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop bag the color lightweight easy to carry by hand or shoulder not to bulky just perfect fit, and it was on sale even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased addition one year subscription along with purchase of HP OmniBook laptop. Discount was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 New Apple iPad deserved a new word processing program. It installed on all of my Apple products. iPad, Mac Pro and iPhone. 12 month program, they throw in an additional 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family subscription is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is really good. But when it comes to the Personal type of subscription, I am not very sure about the value for money, it seemed a bit expensive for a single person to pay. Instead, take the Microsoft 365 Family subscription and share it with 6 friends and it will definitely cost you much lower maintaining the same benefits of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronica

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of items / TV’s & Laptops and printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about Microsoft office. We use it everywhere schools work now at home. Seems to be the best way to get projects for school and work done in the easy way. I have it on on my laptops and computers at home and at work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      We appreciate your review. We're glad to hear that you use Microsoft 365 Personal everywhere.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Keeping on track

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Meets my needs to make charts, organize data, keep on track with ally projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally confused on what the heck Windows 365 was. I thought it was a cloud version of Windows. Now that it was explained to me that it's just an update service, it makes a lot of sense. Granted, it's still Office, so not like it's the coolest thing you'll ever use, but its a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the family plan product and did not use the individual plan. The family plan has worked great to this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress relief

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes everything so much easier! I was on the fence about it but in order to just skip all drama about having technical difficulties turning in assignments online... I now have access to every format possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is a piece of cake. This product requires paying annual subscription fees which is OK by me to ensure I keep the most current version in my system. This is our first year trying this but so far no issues. I would not recommend this because I do not have enough experience with the product yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Storage is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has all the great features of Office with the addition of cloud storage, or OneDrive as Microsoft calls it. Not only are Office files backed up to OneDrive and available from any computer anywhere (even on computers that don't have Office), but also other documents, such as pictures, videos, music, and files from non-Office applications (although the latter won't open unless the host computer has the software on it). When I priced separate cloud storage and a single-user version of Office, Office 365 gave more bang for the buck. I do not regret my decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Will,

      Thanks for sharing your review. We're happy to hear that you are loving the OneDrive space. We love it too.

      Have a great one.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Don't be caught without!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using personal office 365 for a couple of years, My family would be lost without it. A very productive and free of adds, I would recommend Office 365 if purchasing or just want to change to a better home office software package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving the purpose for which it was intended.In good shape

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money we spent on it. May be better for someone that needs all of the office tools but they should have a free or reduced cost version for people that only need word and PowerPoint.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Obsession with excel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love me some excel. I have an odd obsession with creating spreadsheets. I have used for years and absolutely love this product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter installed this right away. She loves it. It will help her not only with her college work, but the book she's writing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software! I like the fact that the program is always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college student's and back to school.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started. Fast reliable products. A college must.

    I would recommend this to a friend