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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 38,574 reviews
  • Rated 5 out of 5 stars

    Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product like the membership extension with purchase easy to add at a good cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen opens up more workspace. Apps are easily accessible. The first year Microsoft 365 Suite should come included considering the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Microsoft Office and love this suite. It is also a great price for 12 months. It offers a wide array of programs which integrate well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac vs Windows version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a Mac for the first time, needed Office. Was worried at how different the Mac version was going to be compared to the windows version. This version runs smooth and is not much different. Good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We love getting this feedback! Thanks for sharing your experience with Microsoft 365 Personal on your iOS device.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Purchased as a gift for a friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my self use Microsoft 365 for college, personal projects and professional projects. Included in this bundle is Word, Excel, Skype , PowerPoint, Teams, One drive with 1TB of cloud storage. It works across just about every device: PC, Mac, iPhone, iPad, and Android phones and tablets. All the apps can work together with filed both offline and online. Amazing products and a good gift idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come to best buy Geek Squad. They are genius and always solve my issues very efficiently. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was already used to this feature with my previous laptop. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and use the Microsoft 365 on the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made it easy. All of the software programs I need for my home office at my fingertips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly subscription seems like the best value for your money. Powerpoint, word and the other application are a must have for any business professional, student, or tech savy individual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and affordable purchase for my personal subscription with Microsoft 365, the best computer and mobile system. Thank you, Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had chosen the family plan instead. Myself and my children decided to continue our education.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365plus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this does for me but I bought it because it was required when I bought the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest platform in the world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how secure the platform is, the software is easy to navigate. I love the fact that it is accessable worldwide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have time to get into them yet. they are an upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal a breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal was a breeze to begin to use. I liked the cloud use aspects but especially being able to work offline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! It’s easy to activate and come with tons of great perks. All the apps are easy to use as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctantly upgrading from Office 2010, so was totally pleased that all my excel spreadheets and word docs worked fine on the Microsoft 365, and glad that I could still save files to my laptop and not the One Drive cloud.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're glad you were able to access all of your files easily.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Extra help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to understand and easy to download. It really helps to do so many different tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Microsoft 365 for my sons gaming desktop, figured might as well have him use it for school instead of just playing games. Easy to install I got the subscription online and we just downloaded to the desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      This is an awesome use case! We're glad that your son is able to do his schoolwork and have fun on his desktop!

      Best,

      Tom
      Microsoft Office Team Microsoft