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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 38,574 reviews
  • Rated 5 out of 5 stars

    Was well needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife does lots of work on her computer which requires this Microsoft 365. It has made her life super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same Great Microsoft 365!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to download via an email sent to my device. Always been a fan of Microsoft products - especially like CoPilot! The 365 Personal version has all the features I typically use at work with the Professional version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custumer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for what I need I use power point my son use the game subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the office uses Microsoft 365. It's easy to use & has all the stuff I need. I like having spreadsheets, word processing, email, etc in one product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i didn’t use it enough for just a 1 year subscription seems like the year came fast but over all it worked as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I would highly recommend for computer upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me that sweet office love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's windows; you need it to be productive. It gives everything you expect. Could you make those spreadsheets and word documents? All is good here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product and BestBuy has been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It is a quality item for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you are a young techie -- not for a granny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old and I do not like changes. I had thoroughly learned my last version. It is difficult to navigate the changes. I wish it came with a list of the changes made from my prior program and how to deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Microsoft for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microsoft office suite of products and it was super wasy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Include with your Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm regularly working with Microsoft products and Getting good service without any problem. It's easy to use and works fine. So far no complaints. I encourage to add this product when you buy any new laptop, ipad etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for my job I really got it for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really nice having all your programs talk to eachother all the features made starting my own handyman company pretty painless excel templates word template helped create a job proposal form. def would recommend its worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear you were able to get your handyman company up and running with Microsoft 365 Personal.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Geek squad and Best Buy unbeatable investment!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft product with great price geek squad to do all the tech work with my contract of total care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Microsoft 365 services has literally been a lifesaver for my everyday life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to be clear, I received Office 365 as an extra bonus with a purchase of a Dell laptop so I didn't have to pay the $69.95, Be that as it may, for the money, it is not a bad deal if you are not just a casual user or home consumer. What can I say. While I am a little skeptical of storing certain files in the cloud, I must say that the OneDrive online storage meshes well with Office 365. Please note that as someone who travels a bit, it is great being able to access my Office files just about anywhere and have a full Office suite to boot, however many of the features on Office 365 cater more to the business traveler/enterprise user. I did have one issue in that while Office 365 can be used on Windows tablets, I find that due to the inability to change fonts, using it on a device with a screen smaller than 10 inches can be problematic. Also, I know that when the year is up, I will need to resubscribe. I personally don't understand the monthly pricing because unless you plan to stop using Office, you might as well as renew at the yearly rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for Outlook and iPhone Challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel, Word, PowerPoint and OneNote work great on my HP Spectre. Love the OneDrive storage provided with subscription. Works well with my iPhone except for Outlook calendar and contacts. You will find many posts online about issues between Outlook and iPhone, and there aren't good, clear support answers to make them work together. Geek Squad to take over my Spectre for a couple of hours to even get initially set up with my iPhone. Also, having to go out and buy an app to manually load my contacts from my iPhone isn't an acceptable answer. Having to do everything in iCalendar is not a good answer either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVIS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this product, however, still learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions and install in you computer. All the programms work efficiently

    I would recommend this to a friend