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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 38,574 reviews
  • Rated 4 out of 5 stars

    The jury is still out on whether or not I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still undecided whether or not I like this version of Office product. Guess I"m still adjusting from using Office10/Outlook10. Not sure if I like this version of Outlook. Very painful migrating my address book and saved emails from my old laptop/Office 10 to this laptop and this version of Office.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy the discounted subscription !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office suite with 1 TB OneDrive storage for an year at half price is extremely exiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an excellent product, performance and quality are hallmarks of Microsoft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't tried it yet but we were told this could be installed on up to 5 personal computers/tablets, even though it states 1 person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! So eady to use! Love the new design features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gibbsthecomputercat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package.Easy to use. I helped my sister build an Excel spreadsheet to mange her Chewy orders. And yes, the box rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS office

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was purchased by me and installed in my Laptop with the help of GEEK SQUAD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for individual user. Was easliy able to download and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal Package...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to my new laptop, per the switch from Windows 10 to 11, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my new desktop. The apps come in handy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesnt let me print without further purchase and save after save of same file.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and update a MacBook Air. Salesperson knew what I needed and showed me where in the store to select the item. Automatically renews each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back on the keyboard again…hooray for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is perfect for me in every way… my son gifted this to me as my other laptops were outdated and troublesome… this product was recommended to us by a nephew of mine who owns three microsoft laptops… the sleek look as well as the comfort of the keys and the solid build were also selling points… i am so pleased to have resumed my use of a computer with a clear head by not having to be concerned about losing information as i have been experiencing as of late… my only wish is that a yearly subscription for software was not so expensive and better yet…that it was included in the purchase of the computer…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assessable, reliable and convenient to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful added bonus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription to Office 360 was added to my purchase for free and it's really helped. When I transferred everything from my old MacBook Pro to my new iMac, Office was moved but needed the product key, which I unfortunately, couldn't find anywhere. This worked like a charm. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for working from home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to purchase and install. I now have the same Office application compatability as I do at work. Made working from home easy and less frustrating. The extras you get from Microsoft make this a real value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're glad that you are able to use Microsoft 365 Personal to work from home and that you are getting value out of all the added features we've put in.

      We hope you have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    OS Standard and basic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound application for a mature IT audience, offering up to date features and applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey. Have it loaded but not had the chance to use this version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I favor Microsoft products over my Mac. It’s much easier to use Microsoft and share documents via email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was so fast and the product was shiny and new. I'm happy.

    I would recommend this to a friend