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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 38,575 reviews
  • Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and wonderfully designed. Thank you Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchased this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice so far! Everything seems to be working ok. The Geek Squad from Best Buy Downloaded everything for me. The young lady that helped me was very nice and knew what she was doing. I do not have any complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent product and I would recommend it for all window users .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to complete an assignment/project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and advertised. Get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College requirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know this was only good for 1 year. I needed word, excel, and PowerPoint. I'm not sure why the sales associate sold me this? But it works just the same, it just expires I guess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install not so easy to find.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing Office 365 was easy. I am still not super familiar with Windows 10 and I had a hard time finding where it put it. So I guess my beef is with Windows 10 and not Office. A lot of things are going to this subscription base. I guess I am okay with that. It works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing wowww. I love my new laptop, is very funcional and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional software with cloud based accessibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to this whole cloud thing, as I am used to buying my own license and worrying about my own backups. Value priced solution to the traditional software license, access from nearly any location across multiple platforms and devices for Microsoft's stalwart software titles,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software has what I was looking for. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received digital copy and downloaded as instructed. Works great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Programing Learning Curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs are "different" from older versions. Not being tech savvy there is a learning curve for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can still store and work locally, not just cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time going with the MS 365. Always owned office outright. I researched and when I found I didn't HAVE to be connected at all times and didn't HAVE to store my stuff on the cloud, decided given the pricing to try it out. I haven't used much more than outlook on it thus far, still migrating slowly from one pc to the other (do not want to do the massive dump). It's a bit confusing adding multiple hotmail accounts, but only because I was making it more complex than it should have been regarding pins. Anyway, working well, I've had more grumbles with learning Win11 than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office lover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use the iPad for MS Office tools so subscribed to MS Office 365 Personal. Easy to set up and save my files from my old lap top I’m retiring. Looks like this is a perfect solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to put on my laptop. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't operate without this software. Have used it too long. Super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be at a loss without it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect match to our new lap top...To us, our laptop would be useless without having this installed on our PC. There isnt any major change from prior versions, and we are still getting used to using this,,and feel in due time will be able to take full advantage what it has to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some initial glitches but now working as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is working as intended. I had some initial issues with Outlook that were very frustrating. In the past I've added an email account in minutes with no issues. However, with this version, it assumed my email account was education or a business and I didn't realize until it wasn't working that was my issue. Once I realized the issue, the software would not allow me to delete the set up and start over. I was on hold with Microsoft literally for hours waiting to get assistance. Once I did get through to a customer service rep, I was able to give them control so that they could delete the incorrect account set up so I could start over. I've been using the software for a month now and have had no other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use it all the time and it’s helpful in many different ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and access. So far it has performed as expected.

    I would recommend this to a friend