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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 38,578 reviews
  • Rated 5 out of 5 stars

    Happy with the subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - I thought I’d be against a subscription style Microsoft suite download, but I think it makes more sense than using a 10 year old outdated Word or Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of these items we use Excel the most and love the ease of use. Word is always a great tool as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Word a lot as it is a necessity for my business, my ministry and my personal life. This was much needed purchase and it was simple to purchase and install - so glad I got it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gina,

      We're glad that 365 is helping in all facets for you! We also love hearing that your purchase and installation experiences were great.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal use version of the software....usually very easy to install but when I ran into an installation issue, I had no problem getting remote assistance from Geek Squad to get it resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimberly,

      Thanks for the feedback. We're glad you were able to get your installation issues resolved.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    365 Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pursed the Microsoft 365 because it will keep our computer has the latest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what I needed. I use it for work and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son and he is very happy with iit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much needed these days...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the summary stated...word is pretty much needed as more places don’t allow google docs etc. not having used word for a few years I’m a little slow finding old tools. But non the less, does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home/personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and Best Buy provided clear and concise instructions. The package is everything you will need to write documents, create spreadsheets and presentations. Optional auto renewal for annual updates.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear you are enjoying Microsoft 365 Personal.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office Suite is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software package!! Everyone requires either word, excel, PowerPoint or that your email is outlook to be compatible with theirs. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MacBook for my daughter whose 14 years old. Since she having school from home due to covid-19. She is loving it. It was easy to set up for everything she need it to do. Great purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sewing gram

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this item for a few hours. So far, I'm very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgraded version of Office, easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT a waste of money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use for church and school. I like how it brings so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like the autosave feature. you can pickup where you left off from other pc or phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell laptop came with a free 6-month subscription to MS Office 365. We will be using it soon at work so glad I now have it at home. Love it. I use Excel the most and have no complaints. I hate Apple, so I might be a bit biased when it comes to any Microsoft product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got the code within minutes, typed in the code and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like all othe Microsoft office's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the others, a great product. Just kinda confused that you only get it for a year. Wouldn't you rather pay another $50 and get the whole thing forever or just go on MSN.com and use it for free if you don't need all of its programs or are only an occasional user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice addition to our new laptop. Easy to learn how to yse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product and is very helpful and easy to use.

    I would recommend this to a friend