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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 38,578 reviews
  • Rated 4 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software to date has worked very well. I look forward to keeping up with the updates that are constant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I have access to all the Microsoft Office apps i need. Easy install. No worry about updates. One Drive is especially useful given extra storage and ability to easily share files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW MAC USER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARD TO SWITCH FROM DESKTOP TO MAC WITHOUT 365! BUT THIS HELPS EASE THE TRANSITION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!! Nice!!!! Nice!!!!! Very easy to use. I’m always satisfied. Customer service in bestbuy is also top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my Mac and software works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed office for our new laptop and it was a good buy and fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is an excellent software just wish I could of purchased the product outright rather than have to subscribe to use it. Somewhat disappointed that the software couldn't be purchased outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Laptop I have had in years!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Hp laptop & I owe it all to the most friendlist Best Buy customer service rep that help me choose one She was very patient and listen to my needs and helped picked the perfect one! I got exactly what I needed. Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having Microsoft Office. I use Outlook, Word, and Excel which have worked well on my new Lenovo laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New MSI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this msi laptop, so my use has been limited to just a couple of days. On the positive side, the graphics & size are great (important for upcoming gaming). On the negative side, I had to immediately turn off the touchpad because it's HUGE. It's so large that, when I rest my palms on the pc in order to type, it lands on that touchpad. NOT good. So, if you do a lot of typing, which I do, you'll need to watch out when you start initial setup (it asks you to create a password & I kept hitting that pad). Personally, I don't use touchpads anyway, but for those who do AND plan to type, it's a PITA. BTW: my previous PC was also an MSI & lasted nearly 8 years. Very good, IMHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is what I am used to on my desk-top so having it on my Surface Pro 3 is fabulous. I did have trouble loading it myself and after two rather lengthy calls to Tech Support (one to India and one to Pakistan through the 877 tech support number) I got it sorted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to go wrong with Microsoft 365. I was still operating under the assumption that new computers come with Word and Excel (and others) already installed, so when I bought my new laptop and it didn’t have what I needed, I was a little disappointed. Microsoft 365 saved the day, and while I’m not too stoked to have to annually purchase a subscription, I am glad it’s at least available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes life easier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from start to finish of purchasing my new computer and adding Microsoft 365 was easy! I added both items to my cart for pick up, and within an hour, my purchase was ready. Instructions for Microsoft 365 came directly to my email and was easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office package for my new laptop , it is so great and convenient .high speed and seamless interface …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use for all the applications included in this package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store in Oxford, Al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instal quickly and properly by the geek squad and all are a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Helps me with personal and business needs. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I love being able to open any document sent to me. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Very helpful and does what i need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good purchase. Helps me get my college work done in no time.

    I would recommend this to a friend