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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 38,473 reviews
  • Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is absolutely essential for anything you want to get done on a laptop; from saving a recipe to updating a resume, keeping track of expenses (hello excel) or preparing a presentation deck. The introductory price is reasonable. Very happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Microsoft Office package. It's nice having all the programs in one package. Everything is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop Best Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Laptop at Beat Buy recently. I went from a Lenovo to Microsoft and love it! Easy transition and to work on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Linda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told Luis exactly what I wanted. He listened to me. He brought me to the computer that was going to work for my new job. Someone actually listened to me. I'm very grateful. Now I need a headset. Guess where I'm going tommorrow . Yup BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for my day to day use of the computer programs i need to do my job. and Best buy helped with the set up all the way through. super easy. Access to the personal cloud is a must to save storage on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply a Wow product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD product I purchased in OCT 2025 has working perfectly fine. Thanks to the BestBuy Product support team for their guidance to buy the device of my specifications and choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also want to thank the Best Buy Geek staff for their attention and suggestions on what would be best for improving my computer system. Purchasing and installing Microsoft Office 365 Personal was essential for my peace of mind, allowing me to use its versatility, which my computer so desperately needed. Now I can work with more confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 (1 Person, 12-month subscription) from Best Buy and it’s been just what I need. It fits both my business and personal needs with ease—Word, Excel, Outlook, and OneDrive all work smoothly. Setup was simple and the subscription gives great value for the features included. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have missed using Microsoft Office. It is so nice to have it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The subscription covers one person on up to 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription covers one person on up to 5 devices at the same time, across Windows, Mac OS, iOS and Android. IT Pro +2 Amazon +2 You get full desktop versions of the core Office apps (Word, Excel, PowerPoint, Outlook), plus OneNote, Publisher/Access (PC only) under this plan. Amazon +1 Includes 1 TB of cloud storage on OneDrive for that user. Microsoft Learn +1 Works offline (desktop apps) and online; good cross-platform compatibility. Style Factory +1 Frequent updates: new features, security patches, etc. Many users mention they appreciate that “it just works” and is kept current. Best Buy +1 Good value for a one-person use case: if you use the Office apps regularly, the 1 TB plus apps is compelling. For example one Redditor wrote:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365, and all of the new additions that have been added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy lemon squeezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easier to install. I did ask the sales person to high light the necessary number on my receipt so I didn't have to search for it making it even easier. Really, it was plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Product use at home and work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tool to have and use. I procrastinated in updating the new tools on my tablet. Know I really like using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tutor ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not have Microsoft 365 as long as I own a laptop it definitely has given me so much more options to do my assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 children in high school, 1 in college, I am a high school teacher and I use Word to prepare Sunday Schools lessons, and my wife uses Word for Bible Study lessons with her ladies group. These software programs (Word, Excel, PowerPoint, Excel, etc.) are crucial for us. It is well worth the $53.00 dollar per year subscription fee for us to have these applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bundle and that it's for a year. I use all the Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hype this Microsoft 365 enough! I have had the easiest college semester because Microsoft 365. It has all the essentials you need whether you’re in school, your own business, working for a business it’s truly amazing! Don’t miss out get yours today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we would have gone with a larger laptop. Let’s are too close and small for seniors. Monitor is too small as well. However, the laptop itself works well except for a learning curve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Talking Cumputer Friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem when i had to return my computer due to sticky keys. new computer is working great and received help from the geek squad assisted me with Microsoft 365. i think i lucked out with this purchase and i use it almost everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would we have done if there weren’t windows and Microsoft Office? Great product indeed.

    I would recommend this to a friend