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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 38,581 reviews
  • Rated 5 out of 5 stars

    365 Online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 365 several years, use Excel daily. PP great for presentations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t buy a laptop without Microsoft 365. I use ever program for work. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diamond in the Rough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of computer seems good. I bought an open book @ excellent condition. It turns out there was problem charging computer after 1 week. Cable to adapter connected to computer for charging was no good. Had to go to Apple to replace it with manufactures warranty because Best Buy didn’t. Very dissatisfied with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFH digital strategist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected and easy to download from code. It's MS 365, it is a great platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is my favorite feature of Microsoft - 365. I also use Excel a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I do use this program it's very user friendly and always on the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for producing a wide range of documents and reports. From my daughters high school essays & assignments, to my ability to use the included programs for budgeting & organization, this subscription is widely useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get Office products quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest way to get the MS Office products and keep them up to date. Don't have to worry about compatibility of features with off-brand apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can be difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and easy to use. Hate that you have to enter a password all the time though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this function for school and I love the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product together with my laptop from BestBuy. I have a lot of office work to do and needed Office products installed on the laptop. Installation was simple and didn't take much time. I'll put this on the iPad as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download . I will always purchase or do my renewals with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sure? Guess again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think it’s a waste of time guess again. It’s easy when you purchase with your equipment. The access and use made me feel like it was there all along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but hate having to renew annually :/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product as you'd expect from MS. Just HATE that from here on out will have to renew 'subsciption' on an annual basis. Doesn't seem to be any way around that. Bill Gates has to earn a living after all... at least he's a huge philanthropist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JC21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal product was on sale and the need for the Microsoft products created a great purchase for me. A great product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is very dependable with all of it's software. I used this on a daily basis both on my computer and phone and have no issues. Best Buy offers the best price around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lizz,

      We appreciate your review. We're glad to hear that you find Microsoft 365 to be very dependable.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    That was easy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started and get going: buy, open and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very happy and satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the works from full version in Cloud format. Still working my way through it familiarizing with applications. Just like anything new going to take time getting used to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it has all the latest updates that you need.

    I would recommend this to a friend