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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,473 reviews
  • Rated 5 out of 5 stars

    Best Product Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to complete my church and other personal assignments. Easy to install and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Wasy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. Microsoft sent a code number to follow directions. Effortless. Thank You Microsoft 365. Already using daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good choice with Microsoft. Plus with all of the features of Microsoft including word PowerPoint and excel. Transition from work to retirement and keep the ease of this device with your travels. Compact and fast. You’ll love this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always used Microsoft. Actually, is part of our life at this point for those who works constantly with a computer. I was happy that I was able to obtain the year subscription in a special price. Never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros: File Sharing, Writing Tools, Backup Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 online when I bought my new laptop computer and used a product key to have it installed on my computer and smartphone. The installation process was successful for each device and I'm very satisfied with the applications that are available together via the Microsoft Office 365 Personal app. The 1 TB storage provided with Onedrive is beneficial because it backs up your important files. Additionally, there is a personal vault folder available to you once it has been enabled and secured by biometrics and/or by creating a pin. Electronic (PDF) versions of your identification cards and other important personal documents can be discreetly stored in this personal vault folder for future reference. OneDrive also allows for sharing of your files/folders (either directly or by creating a link) with messaging apps of your choice such as Messenger. I've recently learned that 'sharing preferences' availability can vary depending on which Microsoft Office 365 (Personal, Student, or Business) that you choose to use. For example, there's more options to control whether or not a shared file is downloadable with Office 365 (Student or Business) than with Office 365 (Personal). Your particular file sharing requirements will likely help determine which Office 365 meets your needs. OneNote is another very useful/helpful application that's available with Office 365 Personal because of all the tools provided within it for accurate note taking in an organized manner which can help to enhance your writing projects. I'm really looking forward to gaining some more experience with all of the applications that are offered in the Microsoft Office 365 Personal app. I would recommend it based upon its effective task handling and the overall efficiency of its technical aspects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Once included in a much more civilized era…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Long Time Ago In A Galaxy Far Far Away… There was a time apparently during the period when the Jedi were around doing whatever it is that Jedi do , that the various rising “ Empires “ which produced computers once included this very basic as in ” standard ”software programs with the purchase of a computer . Apparently now that the Empire holds sway they have decided to charge a droids price in credits for very basic software programs . I expect in the not too distant future they might start offering “ optional extras “ such as a battery to power your laptop or perhaps a tower enclosure for your new PC purchase, maybe even an electrical cord to plug into the wall . ( Let’s hope there is not an annual recurring fee for the use of a basic electrical cord ) As to the software itself just as one would expect basic productivity applications they work as advertised , gets the job done .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    January Jefferson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Thank you very much. The employees were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This what I need with my job and also other duties I do for my church and community. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price on sale. I can't get away from needing at least Word and Excel on a regular basis, even though I do have the free OpenOffice-based suite. Even though it's now a subscription product, and I'll have to pay full price if I decide to keep it past the first year, it was a real deal and I can use on all my computers (the license is good for five machines; don't know if that includes the iPad and iPhone).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your thought out review of Microsoft 365 Personal. We're glad you feel it is a deal and that you are taking advantage of being able to install it across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one that I love about this program is the PowerPoint because I love to create. I have gotten kind of rusty because I am retired, but getting back into using it has been awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft, a Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has been extremely useful to me. I'm currently writing a, soon to be published, book of plays for children. I am constantly correcting and adding to my work using Microsoft! Thank you for a great product! The title is: "Positive Actions Speak Louder than Words, available on Amazon/books. Barbara J Forsyth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist/ Writer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed how much this System has to offer! As a Writer and Artist has what I need to complete tasks! Im looking forward to explore all the options I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works so good you’ve got PowerPoint word I would recommend it to everyone. That’s all I ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It meets all the features I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent loptop I will recommend this loptop. 2024 model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this with my new MAC! Easy to use, and has all the tools I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I like that its compatible, somewhat easy, full set, and priced well, renewable..... I already recomended it before I even got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word, excel etc and covers what I need. What I don't like is that you have to pay every year instead of owning it out right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Software is easy to use and has all the features I need to prepare documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy laptop brought on 4/15/2026

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to use I was able to add the printer to laptop after I installed the new driver. I was able to print with ease now I have add the scanner to my phone

    I would recommend this to a friend