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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 38,473 reviews
  • Rated 5 out of 5 stars

    Easy Step by Step Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it very easy to install the program on my new labtop. They sent an email that walked me through the process. They also gave me a link for geek squad if I needed extra help installing it. It is great for one person or one household that doesn't use it too much. However, if you need it for work are do alot. I would recommend the family because of the extra value you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to review this Microsoft 365 since I don't use it heavily. It has everything that I'm accustomed to having with my older version, but just a bit nicer. The only reason I gave it 4 stars is because I wish I didn't have to renew my subscription every year. My last version, I just inserted the disk and downloaded it, and didn't have to worry about paying any additional money for 11 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed Word and Excel, so this was the choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Word because it's an industry standard so I got the subscription but I'm not really happy about it because 1) it's only for one year and in the past a program could be purchased and used for as long as possible and 2) I hate outlook and I don't even know what One Note is for (and if it's for scheduling or organizing random thoughts, I've already got other apps to do that and they were free apps).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for occasional projects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I retired I have joined community and family events. I use my working skills to help put together various events. Microsoft personal is inexpensive and just what I need to document and track progress. I bought this product last month after my computer crashed and received it a couple of days after ordering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear Microsoft 365 is helping you as you put on community and family events.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be useful for our needs. Easy to download. Good product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend this product due to being useful, yeah, you might have to spend more money in 12 months to renew but it will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and fgreatly improved my computer function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office suite in my business and depend on its easy and familiar use to accomplish my business tasks and goals. Office: Familiar, tried and true, just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal MS office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a laptop for my son. It is perfect for him no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop recently had to be wiped clean- I couldn't decide which Microsoft to purchase to install. So glad this is what I chose! For $69.98 (plus tax) i have Word; Excel; PowerPoint; OneNote; Outlook- plus OneDrive online storage and Skype world minutes! the best part i also got a free Webroot Secure Anywhere Internet Security program (saving $50.00). Perfect for the business my husband and I started!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anyone who relies on use of Office produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes at a great price when bundled with the purchase of a new computer or laptop since you get a discount on the price. Installation is simple and you don't have to worry about which version you have since you get the latest one. You can't beat the price of the subscription in comparison to buying the whole suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical because I’m so use to the old ways of Microsoft. However, 365 has really been a huge improvement and is a lifesaver. I can access my documents anytime and anywhere if I need to. I never have to worry about the wrong flash drive or using the wrong file that isn’t updated. The features are the same with some great enhancements! I’m very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is just what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12-month subscription came at just the right time for our community service work, daily communications, writing projects, and computer tasks. Three cheers for this product! It is useful, amazing, and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am veru famiar with this product and really enjoy the many ammenities that it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and user friendly. I contains everything I need for my personal and professional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Electronics Store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I use these programs dailly. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Card included with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrhough i have not used this card yet, it came free of charge when i purchased a Lenovo Legion 7i Gaming Laptop. This will come in use when I need to use Microsoft office for work or other things. Love that it was included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A must have for anyone who has been using windows. Took a little time to get use to the menus but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application built in Microsoft 365 are not only important but also displayed the qualities to enhance the quality standards of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast Microsoft windows im Really happy that i did the correct choice.

    I would recommend this to a friend