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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 38,473 reviews
  • Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded these applications and so far they are an easy to use on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is necessary software for any student or professional. The yearly pricing structure means you don’t need to buy new software when you switch computers or register multiple devices. This freedom is vital for office or remote access. Excel and Outlook are paramount to most jobs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you feel Microsoft 365 is a must. We're glad you like the ability to add new devices to your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Organizational tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package of tools to keep me organized. I can share between computer and ipad easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for all of my school work. It is a great program to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Would recommend this item to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use programs, easily installed. Up to date programs made it easy to use for online schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do not like the annual purchase plan, Microsoft 365 is excellent. I particularly use Word and Excel. There are quite a number of options that I am anxious to try out. I had some difficulty loading the program, but being a total tech person, I was able to be ably assisted by a Geek Squad Member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suite of peigeame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to install but works well. Best Buy handled the last part of installation for me in about 3 minutes. Works fine with old files so I am quite happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still finding out all its features that come with the updated software program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal software for working at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software because my current 365 software was expiring. What I did not know was if you fail to update your old 365 subscription there is a possibility you could lose all of your file information associated with the outdated subscription. I searched around and found BestBuy to be the most economical for my needs. I constantly use Excel and Word to work from home. Grammarly and Editor are my go-to programs in Word for writing emails and letters. They keep me from making spelling, punctuation, and grammar mistakes when sending out letters and emails. Excel is just a workhorse for anything with budgets and general accounting. The charts and graphs in Excel work perfectly for creating slideshows and complicated spreadsheets. The help function in Microsoft 365 helps you find answers to computing functions in programs and alleviate the navigating of the internet. It is right there at your fingertips. The installation was quick and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal user of Microsoft Office since it was released! I love the program itself and it does everything that I need it to do PLUS some!! My only complaint is this...a lot of programs are making the switch to digital download and in doing so, they have started charging a fee up front and then after a year, you have to purchase the program all over again. Well what if I'm happy with the version I have and don't want to upgrade? In order to continue using it, I still have to purchase it again. I wish these companies would stop doing that! If I purchase a program, I should be able to continue to use it until I choose not to! If I want to update it then fine, I understand paying extra to update, but if the program is functioning and doing what I want it to, I have purchased it and own it, don't make me pay for it again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, thanks for security for my Sistem, 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for home or work. Used this Microsoft product for over 20 years. The military used this when I was serving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase along with new computer for a friend of mine. She never experienced the many things she could do wioth this software until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and a very quick intalation process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The format is different from Microsoft on my previous computer, it’s taking me some time to navigate through it all and learn “newer” features, but I am learning new and improved ways to create, save, and share various documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Version of Old Software with "Upgrades"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order a new copy of MS 365 after a problem with a previous version. Best Buy's part came through as always in an excellent manner. The bells and whistles added to the software I'm still trying to work out, especially Co-Pilot, since I primarily was interested only in Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a deal for buying it with my surface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and works exactly how I need it to. I use it for work and everything runs smooth with no issues. It has all the apps I need in one place which makes things a lot easier. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal is very easy to use, has everything I need in a home computer office program, and I will buy this product again.

    I would recommend this to a friend