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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 38,599 reviews
  • Rated 5 out of 5 stars

    Love Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft and this program has everything I need for my home office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, don't like subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software installed easily, but I do not like the idea of having to pay a yearly subscription for these programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello kadybug, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been and will use this until something comes out better for Microsoft. Love love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very easy process to setup my account with microsoft word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team? An excellent group!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although John and Dan primarily helped me, I must say that everyone in the geek squad team participated in the complex work involved to fix my computer. These young adults showed much professionalism, talent and patience as I had numerous questions and as said above my situation was complex. Fortunately the Princeton Best Buy is not far so I have no stress with my computer now as I’m a member of total tech. That said, I hope to keep my visits at a minimum lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jmcrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of the bundle when I purchased the computer. Easy to install and I do see some new features in some of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to upgrade software again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that I will always have the latest and greatest versions of Microsoft Office running on my Surface Pro 3. The additional cloud storage is a plus, especially with the limited storage on the Surface Pro 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad of software works very well for me and all my duties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with is product. I use this for personal and for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Private Investigator Demands the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used at least eight computers from different Best Buy stores from the time they opened. This computer is by far the BEST computer that I have owned. As a Private Investigator, I depend on portability, Speed, memory, and service when needed. The above computer is not only the best but Best Buy is the BEST store to buya computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love this software, it's amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I don’t think i can live without Microsoft office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love MS 365, outstanding piece of software. I love it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works ok so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program but didn't realize when we purchased that it had to be renewed every year for $80. The salesman never mentioned that to us. I do like the fact that it comes with cloud storage. Love that part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using Microsoft and the latest version is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use both Apple and Windows based systems (iPhone, iPad, and my ASUS laptop) and having the ability to use Office on all systems has been an incredible help to me as I work and move from platform to platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is installed It is working Doing this for the gift card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 person office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the power of an office in your home, then look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Delivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office, now 365, has always been a great product. I've used it for personal files. I look forward to the new and improved version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school and so far ita been amazing

    I would recommend this to a friend