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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 37,818 reviews
  • Rated 5 out of 5 stars

    Standard software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as expected. Purchase online made it accessible within 30 mins. Slower than expected but still reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the changes made to Microsoft 365 from my old version of Microsoft Office. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot do your work or without Word, Excel, Powerpoint, or Outlook! Programs are a must have and were easy to install!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you had an easy installation and find Microsoft 365 Personal to be a must have.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MacBook Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints about this product. I purchased a new MacBook and wasn’t sure what to expect using 365 on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Colllege Students and Business Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Office 365 that I purchased for my Microsoft Surface Pro 3 Tablet. i like the ease of use, and the price is not that bad. Would Recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and is informative. It is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I can use all of what Microsoft has to offer with this downloaded to my computer. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable As Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable as always, easy to install. Have used Microsoft products for many years and this does not disappoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Personal dependable and easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good quality very pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. I wish it could be a liftime purchase instead of the yearly renewals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues to date. Does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this for my papers and other things I may need to type up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very secured and most of my data are in the cloud. Did not have to be bothered about installing the application on pc hard drive. Have access to all updated versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was convenient. And I needed it when I thought I didn’t!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Word program has been easy to learn. Other programs available as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instruction or tutorial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the annual membership and I had the Geek Squad put Office 365 on my new computer, I am not very familiar with Office and have not used the cloud. When I got it home and started to run Office, I had to learn on my own. I received no instructions from the Geeks at the store, and I had no tutorial. I had to call the help line to get started. As I learn and become more familiar with the program it is getting easier to navigate. I wish they had included more info initially with the purchase. If you buy this program and have it installed I recommend that you ask questions at the store, especially if you are new to Office and the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very useful and reliable programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need it for. Would buy it again good price as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slippery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great but it slips on the countertop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the basics needed to do work at home; obviously much better than having to spend money for time at a FedEx Office location just to handle personal business,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to purchased Microsoft 365 since it wasn't already installed on my new computer. Well once I hooked up my computer I realized that I didn't need Microsoft 365 because I was able to use Google Docs for free. When I tried to return Microsoft 365 back to Best Buy they wouldn't refund me the purchased price because they said they had no way of knowing if I had already downloaded it on my computer. Well if I purchased it from Best Buy & you have to register the software before you download it on the computer, Best Buy should have a way to tell if you registered the software or not by looking up the Product Key. Anyway, I was very disappointed that I had Microsoft 365 which I don't need and I'm out of $59.99 for a yearly subscription. I know you may say just download the software and use it since it's paid for but I don't want to do that I wanted a refund.

    No, I would not recommend this to a friend