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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 37,974 reviews
  • Rated 5 out of 5 stars

    College kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child like all the new features that add to the HPand microsoft. Easy to get alot done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft sweet was suoer easy to download and install on my new computer and so far navigating the suite has been easy peasy. The Best Buy worker who sold me the Microsoft suite was kind and walked me through how I would install everything and made sure I knew exactly where the product code was that I would need. Would definitely recommend adding it to your computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues installing and setting up. Highly recommend setting up all of the Multi-factor auth to keep you account secure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it is supposed to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not leased the upgraded version to my home laptop since retiring. Finally did and I love it. It would be nice if I could buy this for my laptop as I originally had of the older, but sadly the future is totally tied to everyone paying monthly fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as always, Best Buy and Microsoft are a clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased with laptop to get the $30 off. High recommend doing this plus anything you do on Microsoft is yours. When using school Microsoft after school ends they make your account inactive so you can not go back and look at things you made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really useful,band everything works great, ms copilot is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the way it is supposed to! And installation was done as part of my new laptop setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EasyInstallation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter , She likes it easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this purchase! Zero buyers remorse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the additional software to help the editing of documents, papers etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price on sale. I can't get away from needing at least Word and Excel on a regular basis, even though I do have the free OpenOffice-based suite. Even though it's now a subscription product, and I'll have to pay full price if I decide to keep it past the first year, it was a real deal and I can use on all my computers (the license is good for five machines; don't know if that includes the iPad and iPhone).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your thought out review of Microsoft 365 Personal. We're glad you feel it is a deal and that you are taking advantage of being able to install it across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product at a very reasonable annual price. You always have the most up-to-date version and all the Geek Squad support needed. I got it for my computer and my wife's computer. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal as it’s for more than one computer. It’s similar to other online platforms too as it can be used on my phone or from the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for more features. Definitely cane in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had to purchase Microsoft Office with a new computer purchase. I don't like the fact that it does not come already installed. I don't use it often, but need it occasionally so I would use the free online version when needed. I will probably do the same once this version expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Step by Step Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it very easy to install the program on my new labtop. They sent an email that walked me through the process. They also gave me a link for geek squad if I needed extra help installing it. It is great for one person or one household that doesn't use it too much. However, if you need it for work are do alot. I would recommend the family because of the extra value you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TPalmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. good product and attitude on the part of the service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great price. I am a Doctoral Student, so I got a great discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and was thrilled Best Buy installed it when I bought my new computer!

    I would recommend this to a friend