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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 37,974 reviews
  • Rated 5 out of 5 stars

    Good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking. Makes my life easier, seamless transition. Good functionality. Good practicality. Good resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now do my school work thanks to Best Buy great prices and deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed Word and Excel, so this was the choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Word because it's an industry standard so I got the subscription but I'm not really happy about it because 1) it's only for one year and in the past a program could be purchased and used for as long as possible and 2) I hate outlook and I don't even know what One Note is for (and if it's for scheduling or organizing random thoughts, I've already got other apps to do that and they were free apps).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Live without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without this tool suite. It's indispensible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Go through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad was a great help in getting my laptop intergrated into 365personal. Will not go back to Microsoft for product. No assistance whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word and Co-pilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not signed up for Co-pilot yet, but the basic features work; and Word is above the grade working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the start I told the agent that I was an old man and computer illiterate. The agent talked clearly, which is unusual these days, patient, understanding and made his suggestions and answers to my questions plain and simple for me to understand. He sounded like he really enjoyed his job and made me feel important. We need more like him these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anyone who relies on use of Office produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes at a great price when bundled with the purchase of a new computer or laptop since you get a discount on the price. Installation is simple and you don't have to worry about which version you have since you get the latest one. You can't beat the price of the subscription in comparison to buying the whole suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandsons computer for college does everything he needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with school work very efficient works great with my laptop. Gave used word, excell, and PowerPoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thing for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have actually preferred the business version, but I love MS 365. I work best in word and excel I prefer the documents to those found elsewhere. The 12 month subscription allows me to be able to work for an entire year before having to worry about purchasing a new subscription. This was perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediate use after downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to use the products immediately after downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop recently had to be wiped clean- I couldn't decide which Microsoft to purchase to install. So glad this is what I chose! For $69.98 (plus tax) i have Word; Excel; PowerPoint; OneNote; Outlook- plus OneDrive online storage and Skype world minutes! the best part i also got a free Webroot Secure Anywhere Internet Security program (saving $50.00). Perfect for the business my husband and I started!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Millie's Micros 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rewarding to have Microsoft 365to able to do my work whenever I work from home. I love it because it has the programs I have at work in the privacy of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but okay so far. Older person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this product is available for personal use. It makes life easier when trying to transition documents from work to home and vice versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it cause i needed it. Had a friend to apply to my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Microsoft for years, but never signed up for 365 until I bought this new computer. It is a good program; I was a bit disappointed that they only have Hotmail outlook and dropped the business outlook program.

    I would recommend this to a friend