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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37977 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 37,976 reviews
  • Rated 5 out of 5 stars

    Fantastic Programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Microsoft Office and getting this for my new computer was great. I mostly use Word since I write papers and have done more than 1 book. I have great confidence I can send my manuscripts to a publisher and the format will be easy for them to convert for book printing I also use Outlook for my email anll the time and excel for spreadsheets. I rarely use the other programs, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is microsoft and it works fine for what it is being used for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performance product and highly recommend customer assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works well!! I always love getting this product because it has what I need for school and it has everything. I highly recommend this product to anyone who needs it for school or work. It’s hard to find this at other places and Best Buy is the best place to get it with all of the Microsoft products all at once.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ash,

      Thanks for recommending 365 Personal! We're excited that it's meeting your needs for school and we hope that it helps you this semester.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Microsoft 365, I haven't yet fully used it, but happy regardless and it will be available to me when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adjusting to change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office products for 30 years but this is first time with Office 365. I am getting used to it but am having a hard time finding files that I create - I guess I will figure it out. It will take some time to get used to and I still wonder how it will work should I not have internet access for a period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great help with school. Has everything that is needed. Only complaint is that you have to purchase it year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal office products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical personal office products. Word, Excel and etc... I do not like the fact that this product must be renewed on an annual basis. Originally was a 1 time fee for the purchase with a product key to load the product onto your PC. You are being held hostage and must pay the ransom to continue to be able to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Work perfectly and is quality. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, which contains the new versions of Excel and Word (and other programs) is a step up from the prior versions. We use Excel and Word extensively and appreciate the upgrades Microsoft made in both. Well Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy to download and easy to use. No problem as long as you follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation of Microsoft tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of Microsoft office tools and team platform is a standard at the two jobs I work at normally. It allows me to both access information at home and with COVID restrictions was a must for the interface I needed at home to stay employed during the on-site shut down. I got a good price at Best Buy when I updated my home desk PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Microsoft for years, and it never disappoints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . And it is life time use so hopefully there will not be any problems in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Microsoft office is now a necessity for most. I like the ease of basically inputting a code and activating my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREAT in using my Mac Air laptop. Kudos to John for his help in my reselecting a more appropriate device. He proved to be an excellent computer customer matchmaker. The geek squad was very professional in the data transfer, Matt kept me abreast of the progress (molder computer was dying and the transfer was slow) and gave me a good startup lesson when I went to pick up the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the software and new features. Enjoy using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Have to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not complaining about Office. It works well. I have used it many years but I hope to one day completely move from Microsoft products now that I have moved back to Mac platform. The office products are all fine (except Outlook-not a fan) but that last several rollouts in clunky operating systems really pushed me away. I don't like having to buy yearly subscriptions to software that I really have no need to update. That is a big frustration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1designguy, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 pkg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to install to have what you need to work on your laptop, easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy program to have..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great program to have on hand. It's very user friendly. As a journalist working from home, it helps me immensely with my writing. I highly recommend this program to anyone looking for a well-rounded program for document writing to publishing to accounting. Very handy program to use! Highly recommend!

    I would recommend this to a friend