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Customer reviews

Rating 4.5 out of 5 stars with 38647 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 38,646 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my laptop now I can use it on my new tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word is the Gold Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word for decades, but when it was time to upgrade (I was still on Word 2011), I was faced with this choice: pay the one-time flat fee, or an annual fee for Word 365. I went with this mainly for the appeal of having all documents stored in the cloud -- unlimited storage, and all still available if the computer crashes, as well as being reachable from any device. One practical note, though: If you're saving your docs to the cloud, if you happen to log on to your laptop when it's not hooked up to wifi, you can't access your documents! I'm still figuring it all out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for your review! We're happy to hear you're enjoying the cloud accessibility that comes with Office 365! We want you to be as comfortable as possible navigating the digital world of data with Office. So, we recommend checking out this link: https://support.office.com/en-us/article/Use-OneDrive-on-Windows-10-PC-phone-tablet-HoloLens-or-Surface-Hub-d7bed7f0-4f5a-4b42-a3a8-a3e5bb4485fe

      That link will offer you a plethora of drop-down menu options that explain navigating, file sharing, downloading, saving, and updating with OneDrive. It's a very handy resource and recommend referencing it whenever you have a question about OneDrive for an easy and accessible answer.

      We hope that helps to enhance your Office experience!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    MS office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great and it have little problems with Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I wanted. It all seems to be working great although I have only used it a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product I have many options to work on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity. I got it in a laptop bundle and I'm super happy with it. Definitely comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very important for my business and I am using it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is what it is; gives you access to MS Office products for a year. I have to renew every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer owning a piece of software, but 365 isn't bad. Just wished it was for 2-5 years for the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    woow good job microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad this was free with my purchase of my surface pro. Love the operability and ease of this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Possibly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, can't tell for sure. Excited through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for the computer. User friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy install and working good! Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office alot, and it is really good software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Art PZ13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works as advertised. Very fast and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used it for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must in my book, word and excel. Easy to use for beginner, complex for advanced work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to access anywhere. Works well helps me stay productive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you stay productive.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do liked so far I’m using a lot in nursing school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way you want it to. Lots of information available on the internet to explain how to set it up

    I would recommend this to a friend