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Customer reviews

Rating 4.5 out of 5 stars with 37978 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 37,977 reviews
  • Rated 4 out of 5 stars

    Updated programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this but it will take a little time to learn to use it because my last computer was a Window 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Organize Your Digital Life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was successfully assisted by Geek Squad representative Dante in order to establish (activate) a Microsoft 365 Personal account, and, to access the apps--He pinned them to the task bar for me. Little by little, as I can find the time--that should improve--I have started to examine Word and Excel. Having said that, I look forward to learning those subjects well enough to support matriculation l as an undergraduate STEM major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me everything I need. I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Comes with everything you need - word, excel, power point & Outlook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use MicroSoft Office extensively. I have been using versions of this software since 2007. There have been a few changes of the buttons, but every spreadsheet or word document that I have pulled up have worked as expected. Note: I have one spreadsheet that I have been building on since well before 2007 and it works as expected only much faster. BTW, I do have one complaint: In the past all I did was purchase the current version of Office and did not have to worry about additional charges. As I understand it, I now have to pay an annual subscription charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with the scanner, got anew one and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS-365 software for my personal laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS-365 suite of software for my personal laptop does not disappoint. It's the same applications that I've been using on my work laptop but now on my personal laptop. Having just recently been presented with the challenge of searching for a new role and working from home, I was glad at least to have familiar tools to work with as I begin the transition from go-to-work to look-for-work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it’s a product we use on our computer every day almost every day. My husband uses it a lot for his work and home as well for everything that he does at home. He’s a word guy and everything goes into 365 Office wise because of all the paperwork that he likes to compile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is perfect for us! Glad we purchased this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testimonial

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Microsoft 365 Personal has been a game-changer for me. Having Word, Excel, PowerPoint, and Outlook all connected makes my work so much easier. I love that I can use it on my laptop and phone and everything stays synced. The 1TB of OneDrive storage is perfect for backing up files and photos, and I never worry about losing anything. The 15-month plan is a great value, and the auto-renew feature gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is so amazing..should have got one sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from free product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the features available on 365 including being able to back up everything in OneDrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I start use this suite i hope everything works well maybe in a few months I can make a qualification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money in the long run, works well, and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new computer as mine is getting old and needs servicing but can't find anyone local to do the work. I got a new computer and a must have is the Microsoft 365 for Word and Excel, Outlook. Could not live with MS 365. Love Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sandy,

      Thanks for the review. We're glad to hear that you got a new computer and are enjoying Microsoft 365 on it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product and salesperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sales person is Great! Two plans purchased very beneficial to include the geek squad. All should purchase the plans with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I bought this.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I couldn’t be happier with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these applications for school. It’s compatible and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I was able to load on multiple devices. Easy to use, necessary for Google Classroom users. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will use 365 days a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to efficiently get things done. It will help you make a great resume. You can organize and make list and many many more things. It will bring your new pc or laptops to life

    I would recommend this to a friend