Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37898 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 37,897 reviews
  • Rated 4 out of 5 stars

    Family

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. I only gave 4 stars because it’s difficult to upgrade to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Can’t make it without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working so well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Ready to use!!!..................

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and are ready to use Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    GOOD PRODUCT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT. IT'S EASY TO INSTALL AND IT IS EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to install. Ready to use in minutes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We appreciate your review. We're glad to hear that you had an easy installation and that Microsoft 365 Personal is easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have been satisfied with the service and help from purchasing the Microsoft 365 personal subscription. we've needed help a couple of times getting set up on the new beautiful lap top, and the staff was helpful and knowledgeable. I would recommend this plan to you if you invest in something important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much on our new computer but have it on another and works great for our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, not fond of the subscription

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with Microsoft and all of its products. However, I miss the days where you could purchase the product and not have to pay a subscription annually. This is why I gave this three stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 Personal is a great product. I’ve been using it for work and personal use. It’s user friendly and has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite must if you’re gonna be buying a new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It auto renews without warning and I don't remember giving permission. It charged me twice, fortunately one was refunded. I don't know if it's this laptop or the programs within 365 but the color doesn't work. You can pick the darkest blue and it comes out a pale light blue. It's like that with the others as well, they are all easter egg color, no dark colors at all. I've tried different themes, contrast, etc. nothing works. Never had this issue with any other computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing, and really great easy access for jobs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal for work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works great. The cloud access to multiple devices is a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed program for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office because that is all my school uses. Was no real decision for me to make here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It Except...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like that the main menu isn't assessable by the left hand bottom corner anymore. I like the classic desktop scene, and the new way is just unnecessary. The battery life is fantastic. It takes awhile to get used to navigation, and I'm still learning, but that's okay. I got the bundle package for a great price of under $300, plus discounted Microsoft 365, and the 3 year total protection through Best Buy for only $516.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning new can be an adventure. But I'm getting it now. Should have watched more of the tutorials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Microsoft word, whether you’re in college, business or just using it for personal use! Makes life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very it’s very helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for all my office work needs and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price at the time I bought it. Needed for any office work done on the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Necessary!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A totally necessary addition to any--and all--computers. I must have Microsoft 365 or I could not survive in the wonderful world of computers!!

    I would recommend this to a friend