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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 37906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 37,905 reviews
  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and cheaper than online, it arrives in your email and you don't have to worry about losing the information to install it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky at first but good computer overall. The more I use it, the more I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not given any instructions when I picked up new computer. I thought I was to get an hour instruction. I'm sure I'm not using these programs to their fullest extent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install from the url and password key. Programs...they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was required for purchase of the computer. Not compatible with previous versions of Microsoft Office. Lost some previously saved items in Microsoft Office and no way to retrieve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many "bells & whistles"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a casual writer, I needed a word processing program and purchased Microsoft Office 365 Personal. All I wanted was a "wheel barrow" and instead had to settle for a "rocket ship". There are far more options in this version of Word than the average person will ever need or use. This program is not people friendly and is confusing. Only after purchasing this software, I learned of Google Docs which is not only free, it is what I was looking for in the first place, a simple word processing program. Instead I am out $70. For someone looking for 1001 things to do with a word processor, this is probably an excellent product. See you in outer space!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy refund and sale of MS 360 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. I was able to return because I never entered the product key. I was able to use the refund to get the family 360, Thanks you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we didn’t have to renew every year but no other work around and it’s a necessity these days. Best Buy has the best price at least

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and when I faced a problem the Microsoft help desk was excelent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn't want this?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! If you get this, you will not be disappointed! Get it. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for doing business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, allows me to make professional presentations for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for both my Mac and my PC. Absolutely easy to load. Great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was way easier then I expected it to be. I use this product more then anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is a necessity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is always needed especially if you're in school or own a small business. I so enjoy having the complete suite to operate on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is user friendly and easy to learn. It came with a laptop I purchased at Best Buy which made it very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office is the best software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has the best setup and is the most user-friendly program for computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LovingSpouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop purchase. Exactly what we needed to complete homework assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a simple and cost-effective way to get a powerful range of cloud Office services plus access to regular new features in desktop Office 2016. Microsoft is doing well in terms of making useful improvements on a regular basis

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After Only 2 Months MS Does Not Recognise 15TH SUB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! ordered in May 2024 a 15 month subscription and Microsoft is demanding I purchase another subscription though them directly to access W X and P, I cant use any of it on my Mac through the 15 month subscription I purchased via BestBuy. and this is also a problem I had with prior Mac when I purchased direct to Microsoft, same issues which is why when I purchased new. Mac I made sure to purchase a 25month subscription! it was good for maybe 1 month then no longer. WORSE mircsoft has NO OnLine and NO Phone customer service, those numbers and the site just drag you in circles and won't assist intelligently ! microsoft is horrible, needs competition. And best buy's customer service I'm now into 40 minutes waiting for someone to pick up and when they do it's been all heavy static. I'm furious

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    With Office you never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Office you never go wrong. I used for a personal laptop, also great for the job.

    I would recommend this to a friend