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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38515 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 38,514 reviews
  • Rated 4 out of 5 stars

    wATCH OUT FOR MICROSOFT IF u LIKE GOOGLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had, and used this same program for years and it worked fine. However I use Google as my internet, e-mail, and scheduling platform. when. 365 was installed , I had to keep re-choosing Google as my primary. MS Edge and Outlook would not delete or shut off. I had to return to the Geek Squad at the store, and a great Geek Fixed the problem. Still when I tried to link my I phone to my computer MS edge interfered a gain. PURE GREED FROM ms

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have App for School and Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Microsoft 365 subscription for the past couple of years. It's a must have, if you have kids in school or do work from home. Always up to date apps and can use on multiple devices. Having the OneDrive storage is really nice to have. Definately reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes work easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my home computer that had MS office apps and it's not transferable so I bought this. Makes work easy and I can actually install into my mobile devise too. Easy to set up and like the auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Product that know my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great help woth my study and work, nothing to complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and license purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, received it fast and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting the hang of things with the electronics. Thos waa a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows is and always will be perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about windows! Its very easy to learn and once learned its truly amazing everything you can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, helped me get through my class work with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of screen and clarity good. Software and functions also whst I wanted with litte additions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity central!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sw with lots of tips & told for productivity enhancements. All office apps in one subscription!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supervisor Chris saved the day for me by getting geek squad to help me renew my Microsoft subscription. I had initially tried to renew online, and then via telephone but had run into problems because my iCloud storage had shrunk back to regular size and therefore my emails stopped functioning completely. Lesson learnt to either do automatic renewal or at least before the renewal date to prevent the difficulties i ran into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had almost a year. Works well.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had almost a year. Fits my needs for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREAT in using my Mac Air laptop. Kudos to John for his help in my reselecting a more appropriate device. He proved to be an excellent computer customer matchmaker. The geek squad was very professional in the data transfer, Matt kept me abreast of the progress (molder computer was dying and the transfer was slow) and gave me a good startup lesson when I went to pick up the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bundle for your laptop or computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this purchase. it has everything i need to make life easy. i would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Savvy Needs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the security of being able to get business completed with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thing for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have actually preferred the business version, but I love MS 365. I work best in word and excel I prefer the documents to those found elsewhere. The 12 month subscription allows me to be able to work for an entire year before having to worry about purchasing a new subscription. This was perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for persons needing it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay and I will use it, although I have been using Microsoft 365 the free version previously. I probably won't be renewing this subscription because the free version accommodates me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Helps me with my daily use of Microsoft products, especially Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with the seamless transition to this for my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping Updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing, keeps up with all the newest technological advances and is always a staple item.

    I would recommend this to a friend