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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37983 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 37,980 reviews
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and needed for my new position at work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Dissatisfied with "Upgrades"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the "upgrades." I much prefer the older program. I don't want AI interfering with my creative endeavors (I'm a multi-published writer.) I want to kick 90% of the suggestions to the curb. I very infrequently use the other 2 programs included with the package. For me, it would make much more sense to sell Word separately. And I absolutely HATE the 1 year subscription. Yet another instance of money-grabbing, because I'm being held over a barrel if I don't pay to renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    App purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to have word, excel, PowerPoint on their computers for the best use of your investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Personal (1 Person) (12-Month Subscription)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this software, but will not be renewing. I am retired, and don't need "auto renewal". With that said, I will be cancelling after the 12-month subscription, and purchasing the 365 HOME EDITION where I will not have to pay, which I initially thought I was buying to begin with. I don't need all the bells and whistles this subscription holds. I would recommend to my business-owner friends who would utilize it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great way to use office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for years and I love this new format. I switched over from my old copy of office 2007 which I was not planning on parting with but found that I can have my whole suite of office products right at my fingertips for a low monthly fee and get the new editions as they come out. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-stars because there is no other other choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since MicroSoft has changed its manner of distributing its applications, this is the only way to get what used to come as a package that you would buy once and be done with it. So, there is no other choice. I still choose to use this application so I give it a 5-star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, simple, and effecient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was incredibly easy to download and set up! I loved getting an included discount since I purchased a computer as well. Microsoft Personal is a must have in this day and age so I'm happy they made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewing made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of renewing my subscription was easy and fit my schedule of when to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft personal 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program works really well for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to our computer package. Use it every time when on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase with my new laptop. Easy to download and begin using right away. Happy to have all of my files in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money it costs. I've only had it for a little more than a month so far, but I'm very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Easy to navigate. No issues when logging in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy,fast and economical option. Easy installation also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new laptop, it's upgraded and I got good price on Black Friday. Service on Best Buy are very professional, knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 PRACTICAL TOOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 valuable and practical for daily work that ease tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Word for years and found the newer version super easy to use - really glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop happy support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so wonderful! Microsoft is jiving well with my pc and transition to a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These apps are so easy to use. I recommend Microsoft over any other office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this O365 subscription with a purchase of a new MacBook Pro. This allows you to download all of the apps (Word, Excel, etc.) to your computer and also gives you the cloud storage aspect. Great product.

    I would recommend this to a friend