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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 38,672 reviews
  • Rated 5 out of 5 stars

    Pretty good but not so cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little expensive but everything right now is crazy but i do need it to work and to keep important things and is easy to use if you know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickupmods365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendation by your staff. They also gave me some pointers I should know about the product. I had the COVID when I bought the machine. They made some modifications so I could get in when I could. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Now Microsoft holds you ransom if you do not pay the cost. Apple dose not do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Microsoft 365 and glad I can even access my documents on my phone when I don't have my surface pro with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite works well for what I need. I may just purchase the full title without needed to renew as I don't need the cloud features and, let's be realistic, I think one can go a few years without an updated product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Personal at a discount with Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from my Geek Squad rep who helped me install and gets a discount in just minutes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serious Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, Office 365. If you want your photos, music, documents and writing kept safe, you need One Drive - the cloud. Though I don't use note pad and a few other writing helpers, I do use Word. This is the latest version of word - Word 16. It has additions that will help anyone with their writing. Personally, I prefer the screen from Word 10. The new backgrounds seem hard on the eyes to me. You may require help setting up Office 365. Three times I needed the Microsoft pros to adjust the program. After that, I've had no trouble. Office 365 does what it's supposed to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello!

      Thanks so much for sharing your thoughts and opinions about Office - we really appreciate customer feedback.

      To address your concern about backgrounds, we want you to know that you can change and customize your display settings in your Office apps and on your desktop. You can learn more about the personalization process here: https://support.office.com/en-us/article/Personalize-your-Office-365-experience-eb34a21b-52fa-4fbf-a8d5-146132242985

      We hope that helps and thank you for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package. Accurate package. I appreciate the package in it's entirety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good because the basics have not changed. The downer is how the data is stored. I don't like storing it in the cloud. I'm also having issues with finding "One Drive personal " items to upload to the web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for working across multiple platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products themselves work as expected, with the subscription you get full access to all of the programs and storage on One drive. I do wish that the subscription did more for the use of the programs on the tablet and the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy using this one its is just a little different from the using the other one I have on another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny, and with the free 3 months, its totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, but glad I was able to combine with my initial LT purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to Microsoft 365 personally as I was used to older versions through employers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo deql

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product because you get all 3 products for a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied buying this 365. It's worth that I can access MS Word, ppt etc. As a student this helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy services are great and they recommend me this package and it is good and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Personal subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was installed on my computer after I purchased a new hard drive when my 6 year old computer needed an upgrade. The service and expertise I received was so appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, in my opinion. There have been times when for one reason or another I did not have it installed or had no access to office and I missed it. I don't always need the program but when it's not available I always seem to have something important I wish I had it for! Glad I'm back up to date!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to download the office 365. I have called the greek squad 7 times

    No, I would not recommend this to a friend