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Customer reviews

Rating 4.5 out of 5 stars with 38674 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 38,673 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fair. I do many projects in PowerPoint, Excel, and Word and thought it was worth the money. It was easy to install and has worked great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this software much but it seems to work good. I need a word program and chose Microsoft 365 because it seemed like a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying learning about using these programs. Will definitely help me Tremendously in getting and staying organized in my business. The only reason its Not a 5 is the print is So Small on How you need to get it registered & downloaded that I had to get my kids to help me gigure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time getting use the Microsoft 365. With my age, it is hard for me to grasp things. I now am able to do just what I need to do on my computer, which is not much but I love how it looks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sena,

      Thank you for sharing your experience with Microsoft 365. If you ever need any tips or ideas on how to use this product, our team at Microsoft Support can help. Just go here for assistance: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this product I have been able to do everything I need to on my personal desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for school! Can’t wait to find the full benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Easy to install and best price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    paid subscription doesn't work!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it on my Mac. I made a document and when I tried to edit it later, it said I need a subscription to edit, but I already purchased it. I ad to make a completely new document with Pages Software that comes with Mac. I wasted a couple hours remaking the doc. Despite paying for the subscription, I can't use it. Waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Senior Citizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 and /or Microsoft 365 doesn't seem to be able to open older versions of Word or Excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great concept in a program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the program very much in a month's time but I like the concept of always having an up to date program. The down-side is that you will probably spend more money for the yearly subscription over a period of years but the up-side is that you will always have the most current product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very computer friendly. I haven’t had any problems with it. I look forward to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve from Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suited to users who want both touch screen and keyboard. This was installed on my new laptop. Otherwise, I was satisfied with Windows 7 and would have been happy to stick with it for a while. Overall, I'm ok with Windows 10, but not blown away. It still doesn't seem as elegant as iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. I have been using older versions of office for years and has been great product.Got a good deal with purchase of laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the older Microsoft Suite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than previous office suite but the purchase should come with lessons or at least a tour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from microsoft 2005. What a huge difference with many new features like a citations ribbon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets so far...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely worth the purchase, hands down. This was for my personal laptop and I'm enjoying the optimization of my Microsoft suite tools.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scammed by Best Buy salesperson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pressured and scammed into buying this by the Best Buy salesperson. I already had Microsoft 365, but they said if I bought this I would save $50, I'd get refunded on my other one for what was left. Completely untrue. I wasn't even able to download this one yet because my old Microsoft 365 is still current. Hopefully the code won't expire. I think the product itself is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    15-month deal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that’s affordable! You can’t go wrong with 15 months! Love that I get real time updates to the software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Masterfully Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this and that it was set-up form me! Now I am the virtual Goddess creating masterful PowerPoint documents, spreadsheets-not only for me but also for a few educators

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working fine but needs to be more interactive and user friendly. At times it's quite confusing to use.

    I would recommend this to a friend