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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 37,939 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Good to have this tool for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my needs for my home computer and what I am expecting to do on my computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What do I do with it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it but don't understand how to use it. I need to take a class on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing you need for school work office personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent services and will always shop Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package. Its everything you need in an office package. Even includes the database software which many basic packages fail to include. No complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fred,

      We're happy to hear that you're enjoying Microsoft 365 Personal and hope it continues to meet all of your needs. Thanks for the review!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a excellent purchase because my son my son uses it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish that they would include better instruction's... maybe an actual class for each app?? Just for beginning and refresher classes... get on YouTube for some actual classes. But that's just my opinion...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying learning about using these programs. Will definitely help me Tremendously in getting and staying organized in my business. The only reason its Not a 5 is the print is So Small on How you need to get it registered & downloaded that I had to get my kids to help me gigure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Word and Excel on my new PC, and this is the package that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting up my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good and thanks to the Geek Squad it was installed on my computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big subscription fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook and excel are the only programs I ever use. Would be nice if I could purchase only those programs for a reasonable price. The rest are just a waste of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product of Microsoft it is quite effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy navigation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the cloud version and find it to be easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrade on microsofts platform. It came with a best buy gift card too!!! Total steal abd it made me set for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost justified vs buying a full copy of software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time using 365 as I always purchased full business edition. if i use at least 5 years i will break even versus buying a full home edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer with a great price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my needs perfectly and I love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve from Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best suited to users who want both touch screen and keyboard. This was installed on my new laptop. Otherwise, I was satisfied with Windows 7 and would have been happy to stick with it for a while. Overall, I'm ok with Windows 10, but not blown away. It still doesn't seem as elegant as iOS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the software enough to comment yet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is top notch - I use daily. It is very user friendly and helpful.

    I would recommend this to a friend