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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 37,939 reviews
  • Rated 4 out of 5 stars

    do not like the yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is, do not like the yearly subscription, but have not tried any of the free alternates, any suggestions, please let me know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college and high school students. This comes with the current versions of all the necessary Office programs. It’s a must for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation I’m happy with this purchase until now without problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped us was courteous and knowledgeable. She made my day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me. I think its ridiculous to have a minimum of 50 characters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you house these programs a lot for school or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic addition to my new laptop!! Upgrading from a much older version of Office, I'm finding the new 365 version to be a simple learning experience. Enough of the old features are there, in a place I can find, with the added advantage of new, more accessible features. I mainly use Word, Excel and my new favorite, OneNote. OneNote allows me to not only copy/paste txt, but I can actually copy a section of my computer screen and paste into a note! I find this extremely helpful for my at-home business. I would absolutely recommend this program to anyone getting a new laptop! It's well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David’s Microsoft 360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Glad we made this purchase. Getting him everything he needs for his laptop for now and working on the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 PERSONAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this because I utilize Microsoft word a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is the program needed for personal & business purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect! Best Version Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last several versions of Microsoft Office, but the purchase format is not wallet friendly. I had to pay well over 200.00 just to keep these programs for a couple years. I only use them to type up quotes and purchase orders, I have no use for updated versions.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    officeuser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was discounted because I purchased along with a new computer. I don't use all the applications to justify purchasing w/out a discount. I did have to call customer support to help install because my product key didn't work, but it was resolved quickly and with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office has always been solid and this is a way to ensure that we always have the latest update. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do any work on the computer you need this software. Buying this version means you always have the latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every office product you could need for college or high school! The low price was an added benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this so much! This has helped me with school and personal needs. Great and I can load on other devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Very informational Would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly how you expected it to. Safe to purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say, it's Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, I purchased a new subscription. It has all of the features associated with Microsoft 365 including advanced security and a personal vault. You will need to renew the subscription within 12 months.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like the security that Microsoft 365 provides.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to buy from here than anywhere else (outside of Microsoft) and I got a discount too

    I would recommend this to a friend