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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 37,940 reviews
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the office software it works good for what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the customer care at Bestbuy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the place I trust when deciding to buy expensive electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect product for my Macbook. Always preferred to be installed on your computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be good for everyone but the product performs great for the things I do. Word was a bit hard to work with but when you experment a few times it becomes easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to use with her new surface. I think it's great that this operates on that device. Which is really more of a praise for the surface than office. She uses the note more than anything and it's great that she can get what she does on the surface on her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have on computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes things easier! My wife uses all the programs a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to organize and save it on multiple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little confusing when installing everything (I’m old school) but I was able to get what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful to me in buying a laptop and a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. I will purchase again from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that Microsoft Office is necessary just for various home office tasks. I am disappointed that this is now on a yearly subscription basis. I need it occasionally, but don't use it every day and this makes it more costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall purchase is amazing. I am able to complete all task using this software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the email version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of getting this version redeemed is something of a process that may be daunting to some. I eventually got it figured out and I’m sure my internet dropping it was a factor. It took me upwards of an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very confusing for someone who doesn't know their way around the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a smart purchase. so convenient and easy to install. I don't have to deal with updates or worry about renewing anytime soon (ie monthly payments)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaving Microsoft Office, Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of M Office for 20 years. After this, I am going to make my Mac my go to computer. Product support is horrible and even Best Buy’s Geek Squad wanted nothing to do with it after 4 return visits because they botched the install. I will also be cancelling my Geek Squad Total Mambership as well and use local tech support who for the same price provide all my of the support denied to me by the finger pointers at Best Buy, Geek Squad (also known as circular firing squad) and Microsoft. All of your solutions invite cloud solutions and security breaches. I’m a data guy by trade and I am officially done with your products once I transition over to Mac. closed system, much better security and WAY better computer and software support. I will NOT be buying my new Mac from Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office but don't like the fact that it sits on Microsoft's site. Then if the Internet is down my information can't be reached. We also don't know if Microsoft will charge for storing data at some point in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerry, Office 365 can be used online or offline as it is installed on your PC just like tradional Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    The Standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The typical miscrosoft software you've come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the tools to use for my personal projects and emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Microsoft Windows.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional service. Sales person was patient and courteous.

    I would recommend this to a friend