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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 37,960 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful to me in buying a laptop and a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to organize and save it on multiple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the email version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of getting this version redeemed is something of a process that may be daunting to some. I eventually got it figured out and I’m sure my internet dropping it was a factor. It took me upwards of an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. I will purchase again from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a smart purchase. so convenient and easy to install. I don't have to deal with updates or worry about renewing anytime soon (ie monthly payments)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office but don't like the fact that it sits on Microsoft's site. Then if the Internet is down my information can't be reached. We also don't know if Microsoft will charge for storing data at some point in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerry, Office 365 can be used online or offline as it is installed on your PC just like tradional Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall purchase is amazing. I am able to complete all task using this software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The typical miscrosoft software you've come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365, but only for a year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like Microsoft is going to follow Adobe in the subscription model for software. You pay less up front, but if you keep it installed a long time, you're better off paying the higher amount up front - but with the subscription, you're at least getting the most recent version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was skeptical of Office 365, had heard negative remarks. I purchased because it was less expensive. After activation and watching some YouTube videos, I haven't looked back. You save your items to the 'OneDrive' and everything is assessable from the cloud, so you can work wherever you are, on whatever you're using -- tablet, phone, laptop, home-computer. You can share your documents with others by adding them to your team on office.com. The apps that are included give you so much ability to create astonishing projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the tools to use for my personal projects and emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of Microsoft Windows.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional service. Sales person was patient and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very confusing for someone who doesn't know their way around the computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yeah, new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works correctly in new laptop and does not need Webroot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaving Microsoft Office, Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of M Office for 20 years. After this, I am going to make my Mac my go to computer. Product support is horrible and even Best Buy’s Geek Squad wanted nothing to do with it after 4 return visits because they botched the install. I will also be cancelling my Geek Squad Total Mambership as well and use local tech support who for the same price provide all my of the support denied to me by the finger pointers at Best Buy, Geek Squad (also known as circular firing squad) and Microsoft. All of your solutions invite cloud solutions and security breaches. I’m a data guy by trade and I am officially done with your products once I transition over to Mac. closed system, much better security and WAY better computer and software support. I will NOT be buying my new Mac from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for business or home users. The price is a steal for the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cathy's Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Microsoft on a daily basis and it makes my life so much easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a simple laptop to use for small business purposes. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with 365 and it is very positive. Only thing different i would have done is buy the 3 PC version. Will upgrade soon I'm sure. The access across devices (iPad and iPhone) in particular with One Drive makes this so much better than the download version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use basic components but find some of the jargon confusing during set-up.

    I would recommend this to a friend