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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37963 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 37,962 reviews
  • Rated 5 out of 5 stars

    Overrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to renew. Should not have renew each year not a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a recommended buy by the sales personel at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and personal. I wasn’t sure if it would work great on my iPad, but it sure did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an older version of Office for many years. I do not like having to purchase this every year. Some features I have to keep googling to explain them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a hard time installing this on another pc. The other pc , I'm having a hard time with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An integral Microsoft product needed by everyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An important addition for every computer that expands your capabilities. However, it is only good for a year and then you have to pay a new fee to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of extras not available on earlier versions-Still getting used to it but excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it very often yet. I will be using Outlook the most, then Word and finally Excel. So far, I definitely like what I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every laptop. The ease of use & installation make it z best bet for all things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an old laptop and like it. It was convenient to get at Best Buy at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to transfer data from one computer to another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the software needed for my job - Outlook and Word with dictation feature...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access, programs run smoothly, got a discount through my purchase of a laptop, which is a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    365 subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this item long enough to evaluate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital key code from BEST BUY to install MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate the instructions on how to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you have to get a program innorder to co duct majority of life. Should have come free like they used to and not a subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft YEA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boy i am enjoying being able to depend on Micro 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with a bundle when I bought a printer but you have to pay for it after 1 year. Free doesn't mean free anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I do wish the sales person explained the two options more thoroughly so I understood what my options were and what is best for me me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Patty,

      It sounds like you picked the right product for you! We're glad that 365 Personal is working for you.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    My laptop i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am best buy customer since 10 years and never disappointed

    I would recommend this to a friend